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- Guidance for social housing residents
Guidance:
Leaseholders
Local authority tenants
Shared owners
Co-operative tenants
Housing association tenants
Trainers:
- Abraham Nomafo
- Blase Lambert BSc (Econ) (Hons)
- Claude Hendrickson MBE
- Helen Bartlett
- Jane Cameron
- Janet Edwards
- Martin Field
- Mo Ali
- Paul Kelly
Videos:
- 01. Know your social housing rights
- 02. The standards your landlord needs to meet
- 03. Your landlord and the law
- 04. Equality and diversity in social housing
- 05. Your landlord and your money
- 06. Awaab's Law - making your home safer, faster
- 07. Handling your complaints
- 08. Working with your landlord - resident panels
- 09. Running your residents' association
- Adaptations for disability, ageing and health
- Anti-social behaviour webinar
- Awaab's Law - new rules to tackle damp and mould
- Communication, clarity and courtesy better treatment for social housing residents
- Complaints: Know your rights
- Damp and mould webinar
- Decent Homes
- DLUHC: Have your say - timescales for repairs
- Energy efficiency - your rights to a warm, affordable, healthy home
- Energy efficiency and net zero
- Four Million Homes launch livestream
- Four Million Homes Programme relaunch
- Have your say – professional and respectful treatment for social housing residents
- How are landlords performing? Insights from the second year of Tenant Satisfaction Measures
- How to get people involved
- June 7th, 3pm. Anti-social Behaviour webinar.
- June 7th, 7:30pm. Anti-social Behaviour webinar.
- Leaseholders - know your rights
- May 10th, 3pm. Damp and Mould webinar.
- May 10th, 7:30pm. Damp and Mould webinar.
- Neighbourhood management
- New proposals for decent and warm homes - Decent Homes and Minimum Energy Efficiency Standards explained
- New standards for social housing
- Noise nuisance
- Proposed changes to social housing rents - rent convergence explained
- Repairs
- Repairs
- Resident engagement in action - a conversation with BNCHA
- Scrutinising your landlord’s performance
- Service charges
- Service charges for leaseholders
- Shared owners
- Social Housing Regulation Act – consumer standards consultation
- Social Tenant Access to Information Standard
- Social Tenants Access to Information Requests (STAIRS) consultation
- Staying safe at home - fire safety for social housing residents
- Tenant rent and service charges
- Tenant Satisfaction Measures
- The power of resident voice in social housing
- Your personal data, and your landlord
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