- What a residents' association is
- The benefits of forming one
- Whether setting one up is feasible in your area
- The support you can expect from your landlord
- The roles and responsibilities of committee members, including how to handle challenging situations
- Practical next steps to get started
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This event is part of a ten-session training series designed to help social housing residents understand their rights, how to stand up for them, and get better treatment and services from landlords.
A residents' association is a group of people living in the same area who come together to address local issues and improve their community. Members can include tenants, shared owners, leaseholders, and homeowners. This session will provide background and explain the value of residents' associations.
Main Pages:
- Home
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- Free training events
- About
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- Guidance for social housing residents
Guidance:
Leaseholders
Local authority tenants
Shared owners
Co-operative tenants
Housing association tenants
Trainers:
- Abraham Nomafo
- Blase Lambert BSc (Econ) (Hons)
- Claude Hendrickson MBE
- Helen Bartlett
- Jane Cameron
- Janet Edwards
- Martin Field
- Mo Ali
- Paul Kelly
Videos:
- Adaptations for disability, ageing and health
- Anti-social behaviour webinar
- Communication, clarity and courtesy better treatment for social housing residents
- Complaints: Know your rights
- Damp and mould webinar
- Decent Homes
- DLUHC: Have your say - timescales for repairs
- Energy efficiency and net zero
- Four Million Homes launch livestream
- Have your say – professional and respectful treatment for social housing residents
- How to get people involved
- How to run an effective residents' association
- June 7th, 3pm. Anti-social Behaviour webinar.
- June 7th, 7:30pm. Anti-social Behaviour webinar.
- Know your rights to engage and be heard
- Leaseholders - know your rights
- May 10th, 3pm. Damp and Mould webinar.
- May 10th, 7:30pm. Damp and Mould webinar.
- Neighbourhood management
- New standards for social housing
- Repairs
- Resident panels
- Scrutinising your landlord’s performance
- Service charges
- Shared owners
- Social Housing Regulation Act – consumer standards consultation
- Social Tenants Access to Information Requests (STAIRS) consultation
- Tenant Satisfaction Measures
- Your personal data, and your landlord
FAQs:
Events:
- Session 1: Know your social housing rights
- Session 2: The standards your landlord needs to meet
- Session 3: Your landlord and the law
- Session 4: Equality and diversity in social housing
- Session 5: Your landlord and your money
- Session 6: Awaab's Law - making your home safer, faster
- Session 7: Handling your complaints
- Session 8: Working with your landlord - resident panels
- Session 9: Running your residents' association
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