Problems with neighbours

Social housing landlords have a various responsibilities which relate to the management services they provide and their duties as corporate entities; they also have duties to comply with the requirements of the Regulator of Social Housing’s Standards (as far as they are applicable to them).

Anti-social behaviour, crime and disorder

Anti-social behaviour is a broad term that includes a range of nuisance and criminal behaviours which cause distress. Whether someone’s actions can be classed as anti-social behaviour relies heavily on the impact it has on other people; its frequency, type and intensity matter in defining whether it is something your landlord should to action on.

Examples of persistent anti-social behaviour include:

  • noisy and/or abusive behaviour
  • vandalism
  • graffiti
  • intimidation
  • public drunkenness
  • littering
  • fly tipping
  • illegal drug use
  • excessive dog barking

Examples of less persistent behaviour which may cause nuisance but may not be regarded as anti-social behaviour include:

  • one-off parties and barbecues
  • infrequent and occasional noise or disturbances
  • children’s play
  • occasional dog barking
  • excessive noise from domestic appliances (e.g. washing machines, vacuum cleaners)
  • minor vehicle repairs
  • gossip
  • escalated disputes

Social housing landlords have a duty to prevent and tackle anti-social behaviour.

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