Training video 4 – how to run an effective residents’ association

A residents’ association is a group of people who live in a neighbourhood and decide that they want to get together to deal with issues that affect their local community. The group can include tenants, shared owners, leaseholders and homeowners.

This video sets the context and explains why residents’ associations are so important. It covers what a residents' association is; why have one; the roles and responsibilities of committee members; how to go about setting up a residents' association and the support you can expect from your landlord.

Watch the whole video or use the chapters to go to the parts relevant to you, and let us know what you think at the end by completing a very short survey..

Closed captions are available.