Recorded webinarsWebinar

Catch up on our previous webinars covering topics for social housing residents including repairs and maintenance, anti-social behaviour, and dealing with your landlord.

Upcoming webinars

Videos









Noise nuisance

77 mins

This webinar explored the different types of noise nuisance and how they are classified, what your landlord’s responsibilities are and the tools they should be using to resolve noise complaints, when landlords should take action directly and when they should be working with external partners like environmental health teams or the police, and what tools are available from your local council.

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Decent Homes

32 mins

This webinar looks at the Decent Homes Standard - what's expected of landlords in terms of the decency and quality of their homes

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Shared owners

74 mins

This webinar is aimed specifically at shared owners: your rights; what processes are available if those rights aren’t upheld; as well as what good practice looks like.

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Repairs

67 mins

This webinar looks at your rights to an effective, efficient and timely repairs and maintenance service.

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Service charges

29 mins

In this webinar we looked at what service charges should and shouldn't cover; and the rights and avenues that residents have to access information about and challenge service charges.

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DLUHC: Have your say – timescales for repairs

11 mins

Sarah Dicker, Head of Decency Standards at the Department of Levelling Up, Housing and Communities gave an overview of the Awaab's Law consultation and the government context. Residents are asked to submit a response to the consultation. Closing date is 5 March 2024.

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