Recorded webinarsWebinar

Catch up on our previous webinars covering topics for social housing residents including repairs and maintenance, anti-social behaviour, and dealing with your landlord.

Upcoming webinars

Videos



Service charges

29 mins

In this webinar we looked at what service charges should and shouldn't cover; and the rights and avenues that residents have to access information about and challenge service charges.

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DLUHC: Have your say – timescales for repairs

11 mins

Sarah Dicker, Head of Decency Standards at the Department of Levelling Up, Housing and Communities gave an overview of the Awaab's Law consultation and the government context. Residents are asked to submit a response to the consultation. Closing date is 5 March 2024.

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Neighbourhood management

39 mins

This webinar discussed how landlords should work in partnership with tenants and other providers and public bodies to keep the neighbourhood and communal areas around residents' homes clean and safe.

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Anti-Social Behaviour Webinar

90 mins

This webinar looked at the different types of anti-social behaviour and what landlords should do to prevent and tackle anti-social behaviour. It also looks at good practice in social housing.

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Damp and Mould Webinar

80 mins

This webinar looked at the different types of damp and mould, reporting problems, and what your landlord should do to prevent and tackle damp and mould.

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Four Million Homes launch livestream

47 mins

The launch introduces the Four Million Homes programme which will provide free knowledge, guidance and training on resident rights and how to stand up for them, how to deal with difficult landlords, how to form and get involved in resident groups and how to shape the services they pay for.

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Resident panels

41 mins

Across the social housing sector, resident panels carry out many different functions. This training video sets the context and explains why resident panels are so important.

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How to run an effective residents’ association

21 mins

A residents’ association is a group of people who live in a neighbourhood and decide that they want to get together to deal with issues that affect their local community. This video sets the context and explains why residents’ associations are so important.

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