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Online Training session 3: Resident Panels

November 6, 2023 @ 18:3020:30

Across the social housing sector Resident Panels are involved in decision-making, monitoring and scrutiny, complaints, service review, policy consideration and various other functions. This session sets the context and explains why Resident Panels are so important.

Will cover:

  • What is the role of Resident Panels?
  • What should Resident Panels do?
  • Who should be on a Resident Panel?
  • What support should landlords give?
  • How do we know whether Resident Panels are improving services.

On completion of the session you will receive a Chartered Institute of Housing Accreditation Certificate.

Closed captions will be enabled for the session.


November 6, 2023
18:30 – 20:30
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