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Online training session 3: Resident panels

Across the social housing sector resident panels are involved in decision-making, monitoring and scrutiny, complaints, service review, policy consideration and various other functions. This session sets the context and explains why resident panels are so important.

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Online training session 4 – How to run an effective residents’ association

A residents’ association is a group of people who live in a neighbourhood and decide that they want to get together to deal with issues that affect their local community. The group can include tenants, shared owners, leaseholders and homeowners. This session looks at the sort of issues that residents' associations can address and what you need to set up and run one.

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