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Online Training session 3: Resident Panels

Across the social housing sector Resident Panels are involved in decision-making, monitoring and scrutiny, complaints, service review, policy consideration and various other functions. This session sets the context and explains why Resident Panels are so important.

Free

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Online training session 4 – How to run an effective residents’ association

A residents’ association is a group of people who live in a neighbourhood and decide that they want to get together to deal with issues that affect their local community. The group can include tenants, shared owners, leaseholders and homeowners. This session looks at the sort of issues that residents' associations can address and what you need to set up and run one.

Free

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Session 1: Know your social housing rights

Virtual Event Virtual Event

Join the first in a 10-part training series designed to help you understand your rights, speak up, and influence the decisions that affect your home and community. This interactive session includes expert insights, group discussions, and practical tools to make your voice heard.

Free

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Session 3: Your landlord and the law

Virtual Event Virtual Event

This session aims to provide residents with a clear understanding of the key legal obligations that your housing provider must adhere to. While it does not provide detailed legal advice, it will outline the essential areas of compliance and the records that should be maintained to safeguard your rights

Free

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Session 4: Equality and diversity in social housing

Virtual Event Virtual Event

This session will explore the Equality Act 2010, your rights to fair and equal access to housing services, and the key areas where equality and diversity policies should be applied.

Free

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Session 5: Your landlord and your money

Virtual Event Virtual Event

Find out how your landlord is funded, how your rent and service charges are used, and what value for money means in social housing. We'll consider what good financial information looks like and how financial decisions can be questioned and challenged.

Free

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