Online training session 2: Equality, diversity, and inclusion
Equality, diversity and inclusion - from participant experiences to what landlords need to be doing.
Free
Online
Online Training session 3: Resident Panels
Across the social housing sector Resident Panels are involved in decision-making, monitoring and scrutiny, complaints, service review, policy consideration and various other functions. This session sets the context and explains why Resident Panels are so important.
Free
Online training session 4 – How to run an effective residents’ association
A residents’ association is a group of people who live in a neighbourhood and decide that they want to get together to deal with issues that affect their local community. The group can include tenants, shared owners, leaseholders and homeowners. This session looks at the sort of issues that residents' associations can address and what you need to set up and run one.
Free
Online training session 5 – social housing legal requirements
This session outlines the key areas of the law that Registered Providers need to ensure they are compliant with, and also the records that they should maintain; it does not seek to provide detailed legal advice.
Free
Online training session 6 – Social housing regulatory requirements
The key areas of the Regulatory Framework that Registered Providers need to ensure they are compliant with, particularly including new changes to consumer regulation from April 2024.
Free
Online training session 7 – Understanding landlord financial models
How the finance works, both for landlords' existing homes and the development of new homes.
Free
Online training session 8 – Options for resident control
This session explores different options for resident control, ownership and management of their homes and assets.
Free
Session 1: Know your social housing rights
Virtual Event
Join the first in a 10-part training series designed to help you understand your rights, speak up, and influence the decisions that affect your home and community. This interactive session includes expert insights, group discussions, and practical tools to make your voice heard.
Free
Session 2: The standards your landlord needs to meet
Virtual Event
This session will look the regulatory standards social housing landlords must meet to ensure safety, maintenance, and management of homes and neighbourhoods.
Free
Session 3: Your landlord and the law
Virtual Event
This session aims to provide residents with a clear understanding of the key legal obligations that your housing provider must adhere to. While it does not provide detailed legal advice, it will outline the essential areas of compliance and the records that should be maintained to safeguard your rights
Free
Session 4: Equality and diversity in social housing
Virtual Event
This session will explore the Equality Act 2010, your rights to fair and equal access to housing services, and the key areas where equality and diversity policies should be applied.
Free
Session 5: Your landlord and your money
Virtual Event
Find out how your landlord is funded, how your rent and service charges are used, and what value for money means in social housing. We'll consider what good financial information looks like and how financial decisions can be questioned and challenged.
Free