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1. Know your social housing rights

Online
Virtual Event Virtual Event

Join the first in a 10-part training series designed to help you understand your rights, speak up, and influence the decisions that affect your home and community. This interactive session includes expert insights, group discussions, and practical tools to make your voice heard.

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3. Your landlord and the law

Online
Virtual Event Virtual Event

This session aims to provide residents with a clear understanding of the key legal obligations that your housing provider must adhere to. While it does not provide detailed legal advice, it will outline the essential areas of compliance and the records that should be maintained to safeguard your rights

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5. Your landlord and your money

Online
Virtual Event Virtual Event

Find out how your landlord is funded, how your rent and service charges are used, and what value for money means in social housing. We'll consider what good financial information looks like and how financial decisions can be questioned and challenged.

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6. Awaab’s Law – making your home safer, faster

Online
Virtual Event Virtual Event

Awaab’s Law mandates social landlords to investigate and fix health hazards like damp and mould within specific time limits. This session will cover the law’s implications, changes to existing rules, implementation timelines, and its initial focus on damp and mould.

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7. Handling your complaints

Online
Virtual Event Virtual Event

If you have a problem with your landlord, you have the right to complain and expect a fair, timely response under clear procedures. This session will explain landlord responsibilities, the complaints process, and what should happen once a complaint is made.

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8. Working with your landlord – resident panels

Online
Virtual Event Virtual Event

Resident panels are vital in social housing, helping shape decisions, review services, address complaints, and influence policy. This session will explain their purpose, who should be involved, what support landlords must provide, and how to assess their impact.

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9. Running your residents’ association

Online
Virtual Event Virtual Event

A residents' association brings together people in a community—tenants, leaseholders, homeowners, and others—to address local issues and improve their area. This session will explain what these associations do, their benefits, how to start one, and the support available from landlords.

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