Free webinars for social housing residents

Learn about your rights as a social housing resident and how to stand up for them, with our webinars.

In our monthly sessions we tackle common problems and also how you can play a part in enhancing your neighbourhood and community. You’ll have a chance to directly ask our experts questions on social housing matters.

You don’t need any special software, just a phone or a computer with internet access and an email account.

Sign up for our newsletter to receive updates on forthcoming webinars.

Watch past webinars

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Live webinars


Session 6: Awaab’s Law – making your home safer, faster

Virtual Event Virtual Event

Awaab’s Law mandates social landlords to investigate and fix health hazards like damp and mould within specific time limits. This session will cover the law’s implications, changes to existing rules, implementation timelines, and its initial focus on damp and mould.

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Session 7: Handling your complaints

Virtual Event Virtual Event

If you have a problem with your landlord, you have the right to complain and expect a fair, timely response under clear procedures. This session will explain landlord responsibilities, the complaints process, and what should happen once a complaint is made.

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Session 8: Working with your landlord – resident panels

Virtual Event Virtual Event

Resident panels are vital in social housing, helping shape decisions, review services, address complaints, and influence policy. This session will explain their purpose, who should be involved, what support landlords must provide, and how to assess their impact.

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Noise nuisance

Virtual Event Virtual Event

A practical webinar on tackling noise nuisance in social housing—your rights, landlord duties, and real-life solutions.

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Noise nuisance

Virtual Event Virtual Event

A practical webinar on tackling noise nuisance in social housing—your rights, landlord duties, and real-life solutions.

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Session 9: Running your residents’ association

Virtual Event Virtual Event

A residents' association brings together people in a community—tenants, leaseholders, homeowners, and others—to address local issues and improve their area. This session will explain what these associations do, their benefits, how to start one, and the support available from landlords.

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