The power of resident voice in social housing
Virtual Event
This webinar will look at why resident engagement and empowerment is essential in shaping the future of social housing.
Free
Resident Sounding Board
Virtual Event
Thank you for being part of our Resident Sounding Board. We'd like to get together and get your feedback on what we've got planned for this year, and where any gaps are/how we might fill them. Also any additional input that you'd like to have in shaping or being part of the programme or good […]
Free
Session 4: Equality and diversity in social housing
Virtual Event
This session will explore the Equality Act 2010, your rights to fair and equal access to housing services, and the key areas where equality and diversity policies should be applied.
Free
Session 5: Your landlord and your money
Virtual Event
Find out how your landlord is funded, how your rent and service charges are used, and what value for money means in social housing. We'll consider what good financial information looks like and how financial decisions can be questioned and challenged.
Free
Session 6: Awaab’s Law – making your home safer, faster
Virtual Event
Awaab’s Law mandates social landlords to investigate and fix health hazards like damp and mould within specific time limits. This session will cover the law’s implications, changes to existing rules, implementation timelines, and its initial focus on damp and mould.
Free
Session 7: Handling your complaints
Virtual Event
If you have a problem with your landlord, you have the right to complain and expect a fair, timely response under clear procedures. This session will explain landlord responsibilities, the complaints process, and what should happen once a complaint is made.
Free
Session 8: Working with your landlord – resident panels
Virtual Event
Resident panels are vital in social housing, helping shape decisions, review services, address complaints, and influence policy. This session will explain their purpose, who should be involved, what support landlords must provide, and how to assess their impact.
Free
Noise nuisance
Virtual Event
A practical webinar on tackling noise nuisance in social housing—your rights, landlord duties, and real-life solutions.
Free
Noise nuisance
Virtual Event
A practical webinar on tackling noise nuisance in social housing—your rights, landlord duties, and real-life solutions.
Free
Session 9: Running your residents’ association
Virtual Event
A residents' association brings together people in a community—tenants, leaseholders, homeowners, and others—to address local issues and improve their area. This session will explain what these associations do, their benefits, how to start one, and the support available from landlords.
Free
Proposed changes to social housing rents – rent convergence explained
Virtual Event
An information session about the government's proposal to bring social housing rents in line with each other and how you can have your say.
Free
New proposals for decent and warm homes – Decent Homes and Minimum Energy Efficiency Standards explained
Virtual Event
Find out how proposed changes aim to improve the decency and energy efficiency of homes — and how you can have your say.
Free