Tenant Satisfaction Measures
This webinar will look at how you can use information from the Tenant Satisfaction Measures to see how your landlord is performing.
Free
Free webinars for social housing residents
Learn about your rights as a social housing resident and how to stand up for them, with our webinars.
In our monthly sessions we tackle common problems and also how you can play a part in enhancing your neighbourhood and community. You’ll have a chance to directly ask our experts questions on social housing matters.
You don’t need any special software, just a phone or a computer with internet access and an email account.
Sign up for our newsletter to receive updates on forthcoming webinars.
Live webinars
Training session 7 – Understanding landlord financial models
Jesmond Community Library St George’s Terrace, Jesmond, Newcastle Upon Tyne, United Kingdom
How the finance works, both for landlords' existing homes and the development of new homes.
Free
Online training session 6 – Social housing regulatory requirements
The key areas of the Regulatory Framework that Registered Providers need to ensure they are compliant with, particularly including new changes to consumer regulation from April 2024.
Free
Training session 7 – Understanding landlord financial models
Resource for London 356 Holloway Rd, London
How the finance works, both for landlords' existing homes and the development of new homes.
Free
Online training session 7 – Understanding landlord financial models
How the finance works, both for landlords' existing homes and the development of new homes.
Free
Training session 8 – Options for resident control
Jesmond Community Library St George’s Terrace, Jesmond, Newcastle Upon Tyne, United Kingdom
This session explores different options for resident control, ownership and management of their homes and assets.
Free
Your personal data, and your landlord
This webinar will cover what data a landlord should be holding on you, what they use this for, how they should keep it and what you should have access to.
Free
Your personal data, and your landlord
This webinar will cover what data a landlord should be holding on you, what they use this for, how they should keep it and what you should have access to.
Free
Training session 8 – Options for resident control
Resource for London 356 Holloway Rd, London
This session explores different options for resident control, ownership and management of their homes and assets.
Free
Adaptations for disability, ageing, and health
What to do if you need adaptations for health reasons or disability and how your landlord should support you.
Free
Adaptations for disability, ageing, and health
What to do if you need adaptations for health reasons or disability and how your landlord should support you.
Free
Online training session 8 – Options for resident control
This session explores different options for resident control, ownership and management of their homes and assets.
Book a place
Free