05. Your landlord and your money

How your landlord is funded, how your rent and service charges are used, and what value for money means in social housing.

• Where your social landlord’s income comes from
• How they calculate value for money
• How your rent and service charges are spent, and ask whether you’re getting good value in return
• The types of financial information landlords share and the options available if you want to question or challenge how they’re spending your money.