05. Your landlord and your money

How your landlord is funded, how your rent and service charges are used, and what value for money means in social housing.

  • Where your social landlord’s income comes from
  • How they calculate value for money
  • How your rent and service charges are spent, and ask whether you’re getting good value in return
  • The types of financial information landlords share and the options available if you want to question or challenge how they’re spending your money.

Downloads

Your landlord and your money - guidance notes (PDF)

Your landlord and your moeny - presentation (PDF)