Tenant Satisfaction Measures
This webinar will look at how you can use information from the Tenant Satisfaction Measures to see how your landlord is performing.
Free
Tenant Satisfaction Measures
This webinar will look at how you can use information from the Tenant Satisfaction Measures to see how your landlord is performing.
Free
Online training session 6 – Social housing regulatory requirements
The key areas of the Regulatory Framework that Registered Providers need to ensure they are compliant with, particularly including new changes to consumer regulation from April 2024.
Free
Session 2: The standards your landlord needs to meet
Virtual Event
This session will look the regulatory standards social housing landlords must meet to ensure safety, maintenance, and management of homes and neighbourhoods.
Free
Session 7: Handling your complaints
Virtual Event
If you have a problem with your landlord, you have the right to complain and expect a fair, timely response under clear procedures. This session will explain landlord responsibilities, the complaints process, and what should happen once a complaint is made.
Free
Session 2: The standards your landlord needs to meet
Virtual Event
This session will look the regulatory standards social housing landlords must meet to ensure safety, maintenance, and management of homes and neighbourhoods.
Free
Session 7: Handling your complaints
Virtual Event
If you have a problem with your landlord, you have the right to complain and expect a fair, timely response under clear procedures. This session will explain landlord responsibilities, the complaints process, and what should happen once a complaint is made.
Free
How are landlords performing? Insights from the second year of Tenant Satisfaction Measures
Virtual Event
How are landlords performing? Insights from the second year of Tenant Satisfaction Measures
Free
How are landlords performing? Insights from the second year of Tenant Satisfaction Measures
Virtual Event
How are landlords performing? Insights from the second year of Tenant Satisfaction Measures
Free
Session 2: The standards your landlord needs to meet
Virtual Event
This session will look the regulatory standards social housing landlords must meet to ensure safety, maintenance, and management of homes and neighbourhoods.
Free
Session 7: Handling your complaints
Virtual Event
If you have a problem with your landlord, you have the right to complain and expect a fair, timely response under clear procedures. This session will explain landlord responsibilities, the complaints process, and what should happen once a complaint is made.
Free
Four Million Homes – what’s next
Virtual Event
Four Million Homes is marking three years of supporting residents to understand their rights and make their voices heard. Join us to reflect on the programme and discuss what comes next.
Free
