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Training session 6 – Social housing regulatory requirements

November 13 @ 13:1516:30

This session outlines the key areas of the Regulatory Framework that Registered Providers need to ensure they are compliant with, particularly including new changes to consumer regulation from April 2024.

It will cover:

  • the role of the Regulator of Social Housing and the Housing Ombudsman Service
  • the Regulatory Framework
  • the standards that landlords need to comply with
  • the Tenant Satisfaction Measures

Session is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences.

A support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation.

The venue is wheelchair accessible.


November 13
13:15 – 16:30
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Jesmond Community Library
St George’s Terrace, Jesmond
Newcastle Upon Tyne, NE2 2DL United Kingdom
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0191 281 2385
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Meet the team

Paul Kelly

Paul Kelly has been working in the field of community development and housing led regeneration for the past 30 years.