Shared owners
This webinar is aimed specifically at shared owners: your rights; what processes are available if those rights aren’t upheld; as well as what good practice looks like.
Free
Shared owners
This webinar is aimed specifically at shared owners: your rights; what processes are available if those rights aren’t upheld; as well as what good practice looks like.
Free
Online Training session 3: Resident Panels
Across the social housing sector Resident Panels are involved in decision-making, monitoring and scrutiny, complaints, service review, policy consideration and various other functions. This session sets the context and explains why Resident Panels are so important.
Free
Online training session 5 – social housing legal requirements
This session outlines the key areas of the law that Registered Providers need to ensure they are compliant with, and also the records that they should maintain; it does not seek to provide detailed legal advice.
Free
Session 7: Handling your complaints
Virtual Event
If you have a problem with your landlord, you have the right to complain and expect a fair, timely response under clear procedures. This session will explain landlord responsibilities, the complaints process, and what should happen once a complaint is made.
Free
Session 8: Working with your landlord – resident panels
Virtual Event
Resident panels are vital in social housing, helping shape decisions, review services, address complaints, and influence policy. This session will explain their purpose, who should be involved, what support landlords must provide, and how to assess their impact.
Free
Noise nuisance
Virtual Event
A practical webinar on tackling noise nuisance in social housing—your rights, landlord duties, and real-life solutions.
Free
Noise nuisance
Virtual Event
A practical webinar on tackling noise nuisance in social housing—your rights, landlord duties, and real-life solutions.
Free
Session 7: Handling your complaints
Virtual Event
If you have a problem with your landlord, you have the right to complain and expect a fair, timely response under clear procedures. This session will explain landlord responsibilities, the complaints process, and what should happen once a complaint is made.
Free
Session 8: Working with your landlord – resident panels
Virtual Event
Resident panels are vital in social housing, helping shape decisions, review services, address complaints, and influence policy. This session will explain their purpose, who should be involved, what support landlords must provide, and how to assess their impact.
Free
Session 7: Handling your complaints
Virtual Event
If you have a problem with your landlord, you have the right to complain and expect a fair, timely response under clear procedures. This session will explain landlord responsibilities, the complaints process, and what should happen once a complaint is made.
Free
Session 8: Working with your landlord – resident panels
Virtual Event
Resident panels are vital in social housing, helping shape decisions, review services, address complaints, and influence policy. This session will explain their purpose, who should be involved, what support landlords must provide, and how to assess their impact.
Free