Recorded webinars

Catch up on our previous webinars covering topics for social housing residents including repairs and maintenance, anti-social behaviour, and dealing with your landlord.

Upcoming webinars

Recorded webinars


Anti-Social Behaviour Webinar – June 2023

90 mins

This Four Million Homes session:

  • explains the different types of anti-social behaviour and what landlords should do to prevent and tackle anti-social behaviour
  • outlines the need to report problems, how to report them and what to do if your landlord does not deal with your report properly
  • features an example of what projects landlords have set up to prevent and tackle anti-social behaviour

Speakers are:

  • Paul Kelly, Trainer - Four Million Homes Programme
  • Charlotte Hilliard, Policy Development and Delivery Officer (ASB Lead for Social Housing), Department for Levelling Up Housing and Communities. Presentation available here.
  • Nick Humphries, Anti-Social Behaviour Task Force, Department for Levelling Up Housing and Communities. Presentation available here.
  • Nick Reynolds, Chair - National Federation of Tenant Management Organisations, Birmingham City Council tenant
  • Terry Fredricks-Greenslade, Anti-Social Behaviour Officer, Colchester Borough Homes. Presentation available here.
  • Suzanne Page, Active Essex. Presentation available here.

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Damp and Mould Webinar – May 2023

80 mins

This Four Million Homes session: 

  • explains the different types of damp and their causes; 
  • outlines the need to report problems, how to report them and what to do if your landlord does not deal with your report properly; and 
  • explains what landlords should do to prevent and tackle damp and mould. 

Speakers are:

  • Blase Lambert, CEO - Confederation of Co-operative Housing
  • Leslie Channon, Public Affairs and Tenant Engagement Officer - TAROE
  • Luke Spanton, Head of Standards in Rented Homes - Department of Levelling Up, Housing and Communities
  • William Longhill, Head of Social Housing Regulation - Department of Levelling Up, Housing and Communities 

Guidance notes are available here.

DLUHC presentation is available here.

[Closed captions are enabled on the video]

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Four Million Homes launch livestream

47 mins

Four Million Homes is a catalyst for change in social housing.

The programme was launched on 19 April 2023. Speakers included:

  • Baroness Scott of Bybrook OBE, Parliamentary Under Secretary of State (Faith and Communities, and Lords Minister)
  • Ruhena Ahmed, Deputy Director, Social Housing Quality and Residents, DLUHC
  • Lesley Channon, Public Relations & Tenant Engagement Consultant, TAROE
  • Blase Lambert, Confederation of Co-operative Housing
  • Jenny Osbourne, TPAS
  • Gavin Smart, CIH
  • Abraham Nomafo, Public Participation, Consultation and Research (PPCR)

[Closed captions are enabled on the video, click to show].

The launch introduces the Four Million Homes programme which will provide free knowledge, guidance and training on resident rights and how to stand up for them, how to deal with difficult landlords, how to form and get involved in resident groups and how to shape the services they pay for. Knowledge is power and we aim to empower residents to demand that their homes and neighbourhoods are well maintained, clean, and safe.

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