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Neighbourhood management is a

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particular way of working with neighbourhoods to co-ordinate common services and areas. How landlords do it varies but the core idea is that there is a team of housing staff based locally: caretakers, community estate officers, support officers, a repairs team, co-ordinated by a neighbourhood or estate manager. This team needs to work with as many other services as possible e.g. police, health, youth services, community centres.

There are examples of neighbourhood management happening across the country, including many tenant management organisations. In the video below, Poplar HARCA describe how this is the heart of their approach in East London.

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