Free webinars for social housing residents
Live webinars
Online Training session 3: Resident Panels
Across the social housing sector Resident Panels are involved in decision-making, monitoring and scrutiny, complaints, service review, policy consideration and various other functions. This session sets the context and explains why Resident Panels are so important.
Free
Online training session 4 – How to run an effective residents’ association
A residents’ association is a group of people who live in a neighbourhood and decide that they want to get together to deal with issues that affect their local community. The group can include tenants, shared owners, leaseholders and homeowners. This session looks at the sort of issues that residents' associations can address and what you need to set up and run one.
Free
Online training session 5 – social housing legal requirements
This session outlines the key areas of the law that Registered Providers need to ensure they are compliant with, and also the records that they should maintain; it does not seek to provide detailed legal advice.
Free
Tenant Satisfaction Measures
This webinar will look at how you can use information from the Tenant Satisfaction Measures to see how your landlord is performing.
Free
Tenant Satisfaction Measures
This webinar will look at how you can use information from the Tenant Satisfaction Measures to see how your landlord is performing.
Free
Training session 7 – Understanding landlord financial models
Jesmond Community Library St George’s Terrace, Jesmond, Newcastle Upon Tyne, United Kingdom
How the finance works, both for landlords' existing homes and the development of new homes.
Free
Online training session 6 – Social housing regulatory requirements
The key areas of the Regulatory Framework that Registered Providers need to ensure they are compliant with, particularly including new changes to consumer regulation from April 2024.
Free
Training session 7 – Understanding landlord financial models
Resource for London 356 Holloway Rd, London
How the finance works, both for landlords' existing homes and the development of new homes.
Free
Online training session 7 – Understanding landlord financial models
How the finance works, both for landlords' existing homes and the development of new homes.
Free
Training session 8 – Options for resident control
Jesmond Community Library St George’s Terrace, Jesmond, Newcastle Upon Tyne, United Kingdom
This session explores different options for resident control, ownership and management of their homes and assets.
Free
Your personal data, and your landlord
This webinar will cover what data a landlord should be holding on you, what they use this for, how they should keep it and what you should have access to.
Free