Join the first in a 9-part training series designed to help you understand your rights, speak up, and influence the decisions that affect your home and community. This interactive session includes expert insights, group discussions, and practical tools to make your voice heard.
Hi, We'll be hosting our next meeting of our Resident Sounding Board, where we're going to be discussing the topic that is of most interest to you. The potential topics […]
From October 27th, landlords must act faster on damp, mould, and other hazards. Find out your new rights and hear best practice from landlords.
From October 27th, landlords must act faster on damp, mould, and other hazards. Find out your new rights and hear best practice from landlords.
This session will look the regulatory standards social housing landlords must meet to ensure safety, maintenance, and management of homes and neighbourhoods.
This webinar provides leaseholders with a clear understanding of service charges, their rights and responsibilities under the law, and practical guidance on how to manage, question, or challenge charges.
This webinar provides leaseholders with a clear understanding of service charges, their rights and responsibilities under the law, and practical guidance on how to manage, question, or challenge charges.
This session aims to provide residents with a clear understanding of the key legal obligations that your housing provider must adhere to. While it does not provide detailed legal advice, it will outline the essential areas of compliance and the records that should be maintained to safeguard your rights
This session will explore the Equality Act 2010, your rights to fair and equal access to housing services, and the key areas where equality and diversity policies should be applied.
Find out how your landlord is funded, how your rent and service charges are used, and what value for money means in social housing. We'll consider what good financial information looks like and how financial decisions can be questioned and challenged.
Awaab’s Law mandates social landlords to investigate and fix health hazards like damp and mould within specific time limits. This session will cover the law’s implications, changes to existing rules, implementation timelines, and its initial focus on damp and mould.
If you have a problem with your landlord, you have the right to complain and expect a fair, timely response under clear procedures. This session will explain landlord responsibilities, the complaints process, and what should happen once a complaint is made.