How-to guides for getting things done
These step-by-step guides are here to help you find solutions, from how to apply for social housing, to getting funding and support from your landlord for enhancements to your neighbourhood.
How-to complain effectively
If you’ve reported a problem to your social housing landlord and nothing’s been done — or you’re not happy with their response — you have the right to make a formal complaint. Your landlord must respond within set timeframes.
How-to tackle persistent anti-social behaviour
When previous reports to your landlord, council, or police haven’t led to effective action, this is the next step to take.
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