Social housing landlords have a various responsibilities which relate to the management services they provide and their duties as corporate entities; they also have duties to comply with the requirements of the Regulator of Social Housing’s Standards (as far as they are applicable to them).
Problems with neighbours
Anti-social behaviour, crime and disorder
Anti-social behaviour is a broad term that includes a range of nuisance and criminal behaviours which cause distress. Whether someone’s actions can be classed as anti-social behaviour relies heavily on the impact it has on other people; its frequency, type and intensity matter in defining whether it is something your landlord should to action on.
Examples of persistent anti-social behaviour include:
- noisy and/or abusive behaviour
 - vandalism
 - graffiti
 - intimidation
 - public drunkenness
 - littering
 - fly tipping
 - illegal drug use
 - excessive dog barking
 
Examples of less persistent behaviour which may cause nuisance but may not be regarded as anti-social behaviour include:
- one-off parties and barbecues
 - infrequent and occasional noise or disturbances
 - children’s play
 - occasional dog barking
 - excessive noise from domestic appliances (e.g. washing machines, vacuum cleaners)
 - minor vehicle repairs
 - gossip
 - escalated disputes
 
Social housing landlords have a duty to prevent and tackle anti-social behaviour.