Problems with neighbours

Social housing landlords have a various responsibilities which relate to the management services they provide and their duties as corporate entities; they also have duties to comply with the requirements of the Regulator of Social Housing’s Standards (as far as they are applicable to them).

Topics on this page


Problems with neighbours

Social housing landlords have a various responsibilities which relate to the management services they provide and their duties as corporate entities; they also have duties to comply with the requirements of the Regulator of Social Housing’s Standards (as far as they are applicable to them).

Anti-social behaviour, crime and disorder

Anti-social behaviour is a broad term that includes a range of nuisance and criminal behaviours which cause distress. Whether someone’s actions can be classed as anti-social behaviour relies heavily on the impact it has on other people; its frequency, type and intensity matter in defining whether it is something your landlord should to action on.

Examples of persistent anti-social behaviour include:

  • noisy and/or abusive behaviour
  • vandalism
  • graffiti
  • intimidation
  • public drunkenness
  • littering
  • fly tipping
  • illegal drug use
  • excessive dog barking

Examples of less persistent behaviour which may cause nuisance but may not be regarded as anti-social behaviour include:

  • one-off parties and barbecues
  • infrequent and occasional noise or disturbances
  • children’s play
  • occasional dog barking
  • excessive noise from domestic appliances (e.g. washing machines, vacuum cleaners)
  • minor vehicle repairs
  • gossip
  • escalated disputes

Social housing landlords have a duty to prevent and tackle anti-social behaviour.

Was this article helpful?
YesNo