What’s changing in social housing – and what’s changed for you?

This webinar explains the upcoming changes to social housing regulation, which will start to come into force from 1 October 2026. It explains the new requirements for the information that landlords must provide to residents, the new expectations around the knowledge, skills and behaviours of housing staff, and the timetable for introducing these changes.

This session covered:

• The key changes to the Transparency, Influence and Accountability Standard.
• What STAIRs will mean for residents' rights to information.
• The new Competence and Conduct Standard and what you should expect from housing staff.

Speakers:

• Helen Bartlett, Four Million Homes Programme Manager
• Paul Kelly, Confederation of Co-operative Housing