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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250225T143000
DTEND;TZID=Europe/London:20250225T160000
DTSTAMP:20260527T120447
CREATED:20250130T171728Z
LAST-MODIFIED:20250131T130003Z
UID:10000120-1740493800-1740499200@www.fourmillionhomes.org
SUMMARY:Your personal data\, and your landlord
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \n\nThis webinar will support residents to understand:\n– the information a landlord should hold about them\, what they are allowed to do with this information and why\n– what policies landlords need to comply with in terms of data protection and privacy\n– how long landlords should keep data for\n– the difference between local authorities and Housing Associations in terms of how residents can access the information that landlords hold\nThere’ll be the opportunity for discussion and to ask questions.\n\n\nThis session is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/record-keeping-and-data/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250212T131500
DTEND;TZID=Europe/London:20250212T163000
DTSTAMP:20260527T120447
CREATED:20240318T114238Z
LAST-MODIFIED:20240418T085334Z
UID:10000072-1739366100-1739377800@www.fourmillionhomes.org
SUMMARY:Training session 8 - Options for resident control
DESCRIPTION:This session explores different options for resident control\, ownership and management of their homes and assets. \nIt covers: \n\nwhat the community is trying to acheive\nbuilding community support and membership\ndifferent routes to ownership and management\ngetting the right advice\n\nIt also looks at community owned housing associations in the UK and shares the journey of how one such organisation – Walterton & Elgin Community Homes – took control of its homes from the council 30 years ago and where they are now. \nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible.
URL:https://www.fourmillionhomes.org/event/training-session-8-options-for-resident-control-2-8-1-newcastle/
LOCATION:Jesmond Community Library\, St George’s Terrace\, Jesmond\, Newcastle Upon Tyne\, NE2 2DL\, United Kingdom
CATEGORIES:Newcastle
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:54.9933809;-1.6060993
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Jesmond Community Library St George’s Terrace Jesmond Newcastle Upon Tyne NE2 2DL United Kingdom;X-APPLE-RADIUS=500;X-TITLE=St George’s Terrace\, Jesmond:geo:-1.6060993,54.9933809
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250204T183000
DTEND;TZID=Europe/London:20250204T203000
DTSTAMP:20260527T120447
CREATED:20241009T181415Z
LAST-MODIFIED:20241205T103344Z
UID:10000112-1738693800-1738701000@www.fourmillionhomes.org
SUMMARY:Online training session 7 - Understanding landlord financial models
DESCRIPTION:Part of a series of eight training events to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \nThis session looks at how the finance works\, both for landlords’ existing homes and the development of new homes. \nIt sets out to: \n\nexplore how councils and housing associations are funded\nhelp residents to understand what your rent and service charges pay for\nlook at how landlords fund development of new properties\nbe interesting\, worthwhile and fun!\n\nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/clotraining-session-6-understanding-landlord-financial-models-2-7-4-online/
CATEGORIES:Online training
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250129T131500
DTEND;TZID=Europe/London:20250129T163000
DTSTAMP:20260527T120447
CREATED:20240418T095807Z
LAST-MODIFIED:20241205T103348Z
UID:10000081-1738156500-1738168200@www.fourmillionhomes.org
SUMMARY:Training session 7 - Understanding landlord financial models
DESCRIPTION:This session looks at how the finance works\, both for landlords’ existing homes and the development of new homes. \nIt sets out to: \n\nexplore how councils and housing associations are funded\nhelp residents to understand what your rent and service charges pay for\nlook at how landlords fund development of new properties\nbe interesting\, worthwhile and fun!\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible.
URL:https://www.fourmillionhomes.org/event/training-session-6-understanding-landlord-financial-models-2-7-1-london/
LOCATION:Resource for London\, 356 Holloway Rd\, London\, N7 6PA
CATEGORIES:London
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:51.5559275;-0.1161875
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Resource for London 356 Holloway Rd London N7 6PA;X-APPLE-RADIUS=500;X-TITLE=356 Holloway Rd:geo:-0.1161875,51.5559275
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250121T183000
DTEND;TZID=Europe/London:20250121T203000
DTSTAMP:20260527T120447
CREATED:20241009T181009Z
LAST-MODIFIED:20241205T103424Z
UID:10000111-1737484200-1737491400@www.fourmillionhomes.org
SUMMARY:Online training session 6 - Social housing regulatory requirements
DESCRIPTION:Part of a series of eight training events to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \nThis session outlines the key areas of the Regulatory Framework that Registered Providers need to ensure they are compliant with\, particularly including new changes to consumer regulation from April 2024. \nIt will cover: \n\nthe role of the Regulator of Social Housing and the Housing Ombudsman Service\nthe Regulatory Framework\nthe standards that landlords need to comply with\nthe Tenant Satisfaction Measures\n\nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/training-session-6-social-housing-regulatory-requirements-2-6-4/
CATEGORIES:Online training
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250115T131500
DTEND;TZID=Europe/London:20250115T163000
DTSTAMP:20260527T120447
CREATED:20240318T114734Z
LAST-MODIFIED:20241205T103527Z
UID:10000073-1736946900-1736958600@www.fourmillionhomes.org
SUMMARY:Training session 7 - Understanding landlord financial models
DESCRIPTION:This session looks at how the finance works\, both for landlords’ existing homes and the development of new homes. \nIt sets out to: \n\nexplore how councils and housing associations are funded\nhelp residents to understand what your rent and service charges pay for\nlook at how landlords fund development of new properties\nbe interesting\, worthwhile and fun!\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible.
URL:https://www.fourmillionhomes.org/event/training-session-6-understanding-landlord-financial-models-2-7-1-newcastle/
LOCATION:Jesmond Community Library\, St George’s Terrace\, Jesmond\, Newcastle Upon Tyne\, NE2 2DL\, United Kingdom
CATEGORIES:Newcastle
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:54.9933809;-1.6060993
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Jesmond Community Library St George’s Terrace Jesmond Newcastle Upon Tyne NE2 2DL United Kingdom;X-APPLE-RADIUS=500;X-TITLE=St George’s Terrace\, Jesmond:geo:-1.6060993,54.9933809
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250114T193000
DTEND;TZID=Europe/London:20250114T210000
DTSTAMP:20260527T120447
CREATED:20241217T150158Z
LAST-MODIFIED:20241218T141039Z
UID:10000119-1736883000-1736888400@www.fourmillionhomes.org
SUMMARY:Tenant Satisfaction Measures
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \n\n\n\nTenant Satisfaction Measures (TSMs) are a new way for social housing tenants to understand how their landlord is performing against key areas.\n\n\n\nThe TSMs are collected by landlords according to requirements set by the Regulator of Social Housing in the Transparency\, Influence and Accountability Standard. They include information from tenant surveys and are generated from management information held by landlords. They cover areas including repairs and maintenance\, complaints\, respectful and helpful engagement\, and building safety.\n\n\n\n\nThe TSMs are intended to help tenants see how their landlord is performing\, highlight to landlords areas where they might need improvement\, and provide information to the Regulator on how far landlords are meeting the outcomes of the new Consumer Standards.\n\n\n\nLandlords that own 1\,000 or more units of social housing are required to submit information about their TSM results to the Regulator. These have been published for the first time in November 2024.\n\n\n\nAt this webinar\, Fleur Prest-Stephens and Jack Smith from the Tenant Engagement Team at the Regulator of Social Housing will:\n\nShare the headlines from the first round of Tenant Satisfaction Measures\nTalk about how tenants can use this information to scrutinise their landlords and hold them to account\nShare how the Regulator will use this information to work with landlords to improve standards\n\nThere’ll be the opportunity for discussion and to ask questions.\n\n\nThis session is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/tenant-satisfaction-measures-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250114T143000
DTEND;TZID=Europe/London:20250114T160000
DTSTAMP:20260527T120447
CREATED:20241217T144549Z
LAST-MODIFIED:20250113T113453Z
UID:10000118-1736865000-1736870400@www.fourmillionhomes.org
SUMMARY:Tenant Satisfaction Measures
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \n\nTenant Satisfaction Measures (TSMs) are a new way for social housing tenants to understand how their landlord is performing against key areas.\n\nThe TSMs are collected by landlords according to requirements set by the Regulator of Social Housing in the Transparency\, Influence and Accountability Standard. They include information from tenant surveys and are generated from management information held by landlords. They cover areas including repairs and maintenance\, complaints\, respectful and helpful engagement\, and building safety.\n\nThe TSMs are intended to help tenants see how their landlord is performing\, highlight to landlords areas where they might need improvement\, and provide information to the Regulator on how far landlords are meeting the outcomes of the new Consumer Standards.\n\nLandlords that own 1\,000 or more units of social housing are required to submit information about their TSM results to the Regulator. These have been published for the first time in November 2024.\n\nAt this webinar\, Fleur Prest-Stephens and Jack Smith from the Tenant Engagement Team at the Regulator of Social Housing will:\n\nShare the headlines from the first round of Tenant Satisfaction Measures\nTalk about how tenants can use this information to scrutinise their landlords and hold them to account\nShare how the Regulator will use this information to work with landlords to improve standards\n\nThere’ll be the opportunity for discussion and to ask questions.\n\n\nThis session is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/tenant-satisfaction-measures/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250107T183000
DTEND;TZID=Europe/London:20250107T203000
DTSTAMP:20260527T120447
CREATED:20241009T180511Z
LAST-MODIFIED:20241205T103531Z
UID:10000110-1736274600-1736281800@www.fourmillionhomes.org
SUMMARY:Online training session 5 – social housing legal requirements
DESCRIPTION:Part of a series of eight training events to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \nThis session outlines the key areas of the law that Registered Providers need to ensure they are compliant with\, and also the records that they should maintain; it does not seek to provide detailed legal advice. \nThis session will cover: \n\nthe areas of law that social housing providers need to be compliant with\nwhat records need to be kept\nhow complaints are handled\nconfidentiality\n\nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/training-session-5-social-housing-legal-requirements-2-5-4-online/
CATEGORIES:Online training
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241217T183000
DTEND;TZID=Europe/London:20241217T203000
DTSTAMP:20260527T120447
CREATED:20241009T180046Z
LAST-MODIFIED:20241212T113803Z
UID:10000109-1734460200-1734467400@www.fourmillionhomes.org
SUMMARY:Online training session 4 – How to run an effective residents' association
DESCRIPTION:Part of a series of eight training events to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \nA residents’ association is a group of people who live in a neighbourhood and decide that they want to get together to deal with issues that affect their local community. The group can include tenants\, shared owners\, leaseholders and homeowners. This session sets the context and explains why residents’ associations are so important. \nThis session will cover: \n\nWhat is a residents’ association?\nWhy have a residents’ association?\nWill a residents’ association be possible where you live?\nWhat support can you expect from your landlord?\nThe roles/responsibilities of resident association committee members; dealing with difficult situations\nWhat to do next\n\nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/training-session-4-how-to-run-an-effective-residents-association-2-4-4-online/
CATEGORIES:Online training
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241203T183000
DTEND;TZID=Europe/London:20241203T203000
DTSTAMP:20260527T120447
CREATED:20241009T174944Z
LAST-MODIFIED:20241010T092937Z
UID:10000108-1733250600-1733257800@www.fourmillionhomes.org
SUMMARY:Online Training session 3: Resident Panels
DESCRIPTION:Part of a series of eight training events to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \nAcross the social housing sector Resident Panels are involved in decision-making\, monitoring and scrutiny\, complaints\, service review\, policy consideration and various other functions. This session sets the context and explains why Resident Panels are so important. \nWill cover: \n\nWhat is the role of Resident Panels?\nWhat should Resident Panels do?\nWho should be on a Resident Panel?\nWhat support should landlords give?\nHow do we know whether Resident Panels are improving services.\n\nOn completion of the session you will receive a Chartered Institute of Housing Accreditation Certificate. \nClosed captions will be enabled for the session.
URL:https://www.fourmillionhomes.org/event/online-training-session-3-2-4-resident-panels/
CATEGORIES:Online training
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241127T193000
DTEND;TZID=Europe/London:20241127T210000
DTSTAMP:20260527T120447
CREATED:20241016T124603Z
LAST-MODIFIED:20241016T124913Z
UID:10000117-1732735800-1732741200@www.fourmillionhomes.org
SUMMARY:Decent homes
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \nLandlords need to make sure that tenants’ homes meet and are maintained to current Decent Homes Standard and must take all reasonable step to ensure the health and safety of tenants in their homes.\n\nIn the afternoon webinar session\, the Decent Homes Standard team at the Ministry of Housing\, Communities and Local Government will be explaining what’s expected of landlords in terms of the decency and quality of their homes. This will include:\n· Housing quality and the standards that guide this\n· What the national picture looks like\n· Electrical safety and the housing health and safety rating system (HHRS)\n\nThe team can’t attend the evening session in person\, but we’ll show the video from the afternoon and host a discussion about this. We’re also looking at more speakers\, tbc.\n\nThis session is open to all social housing residents. Closed captions will be enabled.\n 
URL:https://www.fourmillionhomes.org/event/decent-homes-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241127T143000
DTEND;TZID=Europe/London:20241127T153000
DTSTAMP:20260527T120447
CREATED:20241016T124554Z
LAST-MODIFIED:20241126T162431Z
UID:10000116-1732717800-1732721400@www.fourmillionhomes.org
SUMMARY:Decent homes
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \nLandlords need to make sure that tenants’ homes meet and are maintained to current Decent Homes Standard and must take all reasonable step to ensure the health and safety of tenants in their homes.\n\nIn this session\, the Decent Homes Standard team at the Ministry of Housing\, Communities and Local Government will explain what’s expected of landlords in terms of the decency and quality of their homes. This will include:\n\n· Housing quality and the standards that guide this\n· What the national picture looks like\n· Electrical safety and the housing health and safety rating system (HHRS)\n\nThere’ll be the opportunity for discussion and to ask questions.\n\nThis session is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/decent-homes-afternoon/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241127T131500
DTEND;TZID=Europe/London:20241127T163000
DTSTAMP:20260527T120447
CREATED:20240418T095412Z
LAST-MODIFIED:20240418T101937Z
UID:10000080-1732713300-1732725000@www.fourmillionhomes.org
SUMMARY:Training session 6 - Social housing regulatory requirements
DESCRIPTION:This session outlines the key areas of the Regulatory Framework that Registered Providers need to ensure they are compliant with\, particularly including new changes to consumer regulation from April 2024. \nIt will cover: \n\nthe role of the Regulator of Social Housing and the Housing Ombudsman Service\nthe Regulatory Framework\nthe standards that landlords need to comply with\nthe Tenant Satisfaction Measures\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible.
URL:https://www.fourmillionhomes.org/event/training-session-8-social-housing-regulatory-requirements-2-6-1-london/
LOCATION:Resource for London\, 356 Holloway Rd\, London\, N7 6PA
CATEGORIES:London
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:51.5559275;-0.1161875
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Resource for London 356 Holloway Rd London N7 6PA;X-APPLE-RADIUS=500;X-TITLE=356 Holloway Rd:geo:-0.1161875,51.5559275
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241119T183000
DTEND;TZID=Europe/London:20241119T203000
DTSTAMP:20260527T120447
CREATED:20241009T174055Z
LAST-MODIFIED:20241009T174745Z
UID:10000107-1732041000-1732048200@www.fourmillionhomes.org
SUMMARY:Online training session 2: Equality\, diversity\, and inclusion
DESCRIPTION:Part of a series of eight training events to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \nThis session will cover: \n\nunconscious bias and participants’ experiences of discrimination\nhow to have discussions about diversity\nensuring resident groups and structures are inclusive\nwhat landlords need to be doing in terms of equality\, diversity and inclusion.\n\nSession is open to all social housing residents. Closed captions will be available
URL:https://www.fourmillionhomes.org/event/training-session-2-equality-diversity-and-inclusion-2-2-4-online/
CATEGORIES:Online training
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241118T193000
DTEND;TZID=Europe/London:20241118T210000
DTSTAMP:20260527T120447
CREATED:20241016T123407Z
LAST-MODIFIED:20241113T144743Z
UID:10000115-1731958200-1731963600@www.fourmillionhomes.org
SUMMARY:Shared owners
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \nThis webinar is aimed specifically at shared owners: your rights; what processes are available if those rights aren’t upheld; as well as what good practice looks like. \nJudge Tim Powell from the First Tier Property Tribunal will talk about service charges\, and explain the Tribunal process around service charge cases\, using examples from recent decisions to demonstrate how the Tribunal deals with such cases. \nThere’ll be plenty of opportunity for discussion and for your questions. \nClosed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/shared-owners-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241118T143000
DTEND;TZID=Europe/London:20241118T160000
DTSTAMP:20260527T120447
CREATED:20241016T123224Z
LAST-MODIFIED:20241113T144653Z
UID:10000114-1731940200-1731945600@www.fourmillionhomes.org
SUMMARY:Shared owners
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \nThis webinar is aimed specifically at shared owners: your rights; what processes are available if those rights aren’t upheld; as well as what good practice looks like. \nJudge Tim Powell from the First Tier Property Tribunal will talk about service charges\, and explain the Tribunal process around service charge cases\, using examples from recent decisions to demonstrate how the Tribunal deals with such cases. \nThere’ll be plenty of opportunity for discussion and for your questions. \nClosed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/shared-owners-afternoon/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241113T131500
DTEND;TZID=Europe/London:20241113T163000
DTSTAMP:20260527T120447
CREATED:20240318T113659Z
LAST-MODIFIED:20240418T084959Z
UID:10000071-1731503700-1731515400@www.fourmillionhomes.org
SUMMARY:Training session 6 - Social housing regulatory requirements
DESCRIPTION:This session outlines the key areas of the Regulatory Framework that Registered Providers need to ensure they are compliant with\, particularly including new changes to consumer regulation from April 2024. \nIt will cover: \n\nthe role of the Regulator of Social Housing and the Housing Ombudsman Service\nthe Regulatory Framework\nthe standards that landlords need to comply with\nthe Tenant Satisfaction Measures\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible.
URL:https://www.fourmillionhomes.org/event/training-session-8-social-housing-regulatory-requirements-2-6-1-newcastle/
LOCATION:Jesmond Community Library\, St George’s Terrace\, Jesmond\, Newcastle Upon Tyne\, NE2 2DL\, United Kingdom
CATEGORIES:Newcastle
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:54.9933809;-1.6060993
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Jesmond Community Library St George’s Terrace Jesmond Newcastle Upon Tyne NE2 2DL United Kingdom;X-APPLE-RADIUS=500;X-TITLE=St George’s Terrace\, Jesmond:geo:-1.6060993,54.9933809
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241106T183000
DTEND;TZID=Europe/London:20241106T203000
DTSTAMP:20260527T120447
CREATED:20241009T172205Z
LAST-MODIFIED:20241017T132942Z
UID:10000106-1730917800-1730925000@www.fourmillionhomes.org
SUMMARY:Online training session 1: Know your rights to engage and be heard
DESCRIPTION:Part of a series of eight training events to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \nThis session is designed to: \n\nexplore how to get your views across\, the impact of resident engagement\nhow to get views from your community\nunderstand how landlords make decisions\nincrease your confidence and communication skills\nbe interesting\, worthwhile and fun!\n\nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/training-session-1-know-your-rights-to-engage-and-be-heard-2-2-4-online/
CATEGORIES:Online training
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241030T131500
DTEND;TZID=Europe/London:20241030T163000
DTSTAMP:20260527T120447
CREATED:20240418T095058Z
LAST-MODIFIED:20240418T101857Z
UID:10000079-1730294100-1730305800@www.fourmillionhomes.org
SUMMARY:Training session 5 – Social housing legal requirements
DESCRIPTION:This session outlines the key areas of the law that Registered Providers need to ensure they are compliant with\, and also the records that they should maintain; it does not seek to provide detailed legal advice. \nThis session will cover: \n\nthe areas of law that social housing providers need to be compliant with\nwhat records need to be kept\nhow complaints are handled\nconfidentiality\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible.
URL:https://www.fourmillionhomes.org/event/training-session-5-social-housing-legal-requirements-2-5-1-london/
LOCATION:Resource for London\, 356 Holloway Rd\, London\, N7 6PA
CATEGORIES:London
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:51.5559275;-0.1161875
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Resource for London 356 Holloway Rd London N7 6PA;X-APPLE-RADIUS=500;X-TITLE=356 Holloway Rd:geo:-0.1161875,51.5559275
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241022T193000
DTEND;TZID=Europe/London:20241022T210000
DTSTAMP:20260527T120447
CREATED:20240930T114245Z
LAST-MODIFIED:20240930T120422Z
UID:10000105-1729625400-1729630800@www.fourmillionhomes.org
SUMMARY:Repairs
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords.\nYou have the right to an effective\, efficient and timely repairs and maintenance service and there are timescales that your landlord needs to respond to certain issues in\, based on how serious they are. \nThis webinar will cover: \n– how you know what repairs your landlords are responsible for\n– what counts as a repair priority and how quickly your landlord should be responding to things that need fixing\n– what to do if your landlord isn’t doing what they should be\n– the rise in complaints around disrepair and what’s being done about it\n– what a good repairs service looks like \nSpeakers to be confirmed. There’ll be lots of opportunity for your questions and for discussion. \nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/repairs-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241022T143000
DTEND;TZID=Europe/London:20241022T160000
DTSTAMP:20260527T120447
CREATED:20240930T111115Z
LAST-MODIFIED:20240930T120145Z
UID:10000104-1729607400-1729612800@www.fourmillionhomes.org
SUMMARY:Repairs
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords.\nYou have the right to an effective\, efficient and timely repairs and maintenance service and there are timescales that your landlord needs to respond to certain issues in\, based on how serious they are. \nThis webinar will cover: \n– how you know what repairs your landlords are responsible for\n– what counts as a repair priority and how quickly your landlord should be responding to things that need fixing\n– what to do if your landlord isn’t doing what they should be\n– the rise in complaints around disrepair and what’s being done about it\n– what a good repairs service looks like \nSpeakers to be confirmed. There’ll be lots of opportunity for your questions and for discussion. \nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/repairs-afternoon/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241017T173000
DTEND;TZID=Europe/London:20241017T190000
DTSTAMP:20260527T120447
CREATED:20240902T095444Z
LAST-MODIFIED:20240923T124019Z
UID:10000103-1729186200-1729191600@www.fourmillionhomes.org
SUMMARY:Resident Sounding Board meeting
DESCRIPTION:We’d like to catch up with the Four Million Homes Resident Sounding Board to: \n\nshare the evaluation of the Four Million Homes programme so far and capture your feedback\ntalk about what else we could be doing to reach out to more residents\ndiscuss the future of resident engagement\n\nWe hope you can make it! Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/resident-sounding-board-meeting/
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241016T131500
DTEND;TZID=Europe/London:20241016T163000
DTSTAMP:20260527T120447
CREATED:20240318T113222Z
LAST-MODIFIED:20240418T084903Z
UID:10000070-1729084500-1729096200@www.fourmillionhomes.org
SUMMARY:Training session 5 – Social housing legal requirements
DESCRIPTION:This session outlines the key areas of the law that Registered Providers need to ensure they are compliant with\, and also the records that they should maintain; it does not seek to provide detailed legal advice. \nThis session will cover: \n\nthe areas of law that social housing providers need to be compliant with\nwhat records need to be kept\nhow complaints are handled\nconfidentiality\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible.
URL:https://www.fourmillionhomes.org/event/training-session-5-social-housing-legal-requirements-2-5-1-newcastle/
LOCATION:Jesmond Community Library\, St George’s Terrace\, Jesmond\, Newcastle Upon Tyne\, NE2 2DL\, United Kingdom
CATEGORIES:Newcastle
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:54.9933809;-1.6060993
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Jesmond Community Library St George’s Terrace Jesmond Newcastle Upon Tyne NE2 2DL United Kingdom;X-APPLE-RADIUS=500;X-TITLE=St George’s Terrace\, Jesmond:geo:-1.6060993,54.9933809
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241002T131500
DTEND;TZID=Europe/London:20241002T163000
DTSTAMP:20260527T120447
CREATED:20240418T093230Z
LAST-MODIFIED:20240918T163429Z
UID:10000078-1727874900-1727886600@www.fourmillionhomes.org
SUMMARY:Training session 4 – How to run an effective residents' association
DESCRIPTION:A residents’ association is a group of people who live in a neighbourhood and decide that they want to get together to deal with issues that affect their local community. The group can include tenants\, shared owners\, leaseholders and homeowners. This session sets the context and explains why residents’ associations are so important. \nThis session will cover: \n\nWhat is a residents’ association?\nWhy have a residents’ association?\nWill a residents’ association be possible where you live?\nWhat support can you expect from your landlord?\nThe roles/responsibilities of resident association committee members; dealing with difficult situations\nWhat to do next\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible.
URL:https://www.fourmillionhomes.org/event/training-session-4-how-to-run-an-effective-residents-association-2-4-1-london/
LOCATION:Resource for London\, 356 Holloway Rd\, London\, N7 6PA
CATEGORIES:London
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:51.5559275;-0.1161875
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Resource for London 356 Holloway Rd London N7 6PA;X-APPLE-RADIUS=500;X-TITLE=356 Holloway Rd:geo:-0.1161875,51.5559275
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241001T183000
DTEND;TZID=Europe/London:20241001T203000
DTSTAMP:20260527T120447
CREATED:20240429T091039Z
LAST-MODIFIED:20240909T100440Z
UID:10000090-1727807400-1727814600@www.fourmillionhomes.org
SUMMARY:Online training session 8 - Options for resident control
DESCRIPTION:Part of a series of 8x training sessions to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords.\nThis session explores different options for resident control\, ownership and management of their homes and assets. \nIt covers: \n\nwhat the community is trying to achieve\nbuilding community support and membership\ndifferent routes to ownership and management\ngetting the right advice\n\nIt also looks at community owned housing associations in the UK and shares the journey of how one such organisation – Walterton & Elgin Community Homes – took control of its homes from the council 30 years ago and where they are now. \nSession is open to all social housing residents. Closed captions will be enabled. \n(This session was originally planned for 17th September but has been changed to 1st October)
URL:https://www.fourmillionhomes.org/event/training-session-8-options-for-resident-control-2-8-3-online/
CATEGORIES:Online training
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240918T131500
DTEND;TZID=Europe/London:20240918T163000
DTSTAMP:20260527T120447
CREATED:20240318T104223Z
LAST-MODIFIED:20240418T084652Z
UID:10000069-1726665300-1726677000@www.fourmillionhomes.org
SUMMARY:Training session 4 – How to run an effective residents' association
DESCRIPTION:A residents’ association is a group of people who live in a neighbourhood and decide that they want to get together to deal with issues that affect their local community. The group can include tenants\, shared owners\, leaseholders and homeowners. This session sets the context and explains why residents’ associations are so important. \nThis session will cover: \n\nWhat is a residents’ association?\nWhy have a residents’ association?\nWill a residents’ association be possible where you live?\nWhat support can you expect from your landlord?\nThe roles/responsibilities of resident association committee members; dealing with difficult situations\nWhat to do next\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible.
URL:https://www.fourmillionhomes.org/event/training-session-4-how-to-run-an-effective-residents-association-2-4-1-newcastle/
LOCATION:Jesmond Community Library\, St George’s Terrace\, Jesmond\, Newcastle Upon Tyne\, NE2 2DL\, United Kingdom
CATEGORIES:Newcastle
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:54.9933809;-1.6060993
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Jesmond Community Library St George’s Terrace Jesmond Newcastle Upon Tyne NE2 2DL United Kingdom;X-APPLE-RADIUS=500;X-TITLE=St George’s Terrace\, Jesmond:geo:-1.6060993,54.9933809
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240914T100000
DTEND;TZID=Europe/London:20240914T160000
DTSTAMP:20260527T120447
CREATED:20240718T091619Z
LAST-MODIFIED:20240731T152453Z
UID:10000100-1726308000-1726329600@www.fourmillionhomes.org
SUMMARY:Rights and responsibilities in social housing
DESCRIPTION:Guidance and information on resident rights and how to promote them. A day of free training on how to engage individually and collectively with your social housing landlord\, to make change in your home and neighbourhood. \nTopics on the day will include: \n— Introduction to Four Million Homes \n— Getting your views across to landlords \n— How landlords make decisions \n— Resident panels and resident associations \n— Ensuring diversity in resident groups \nFree lunch and refreshments will be provided. The venue is fully wheelchair accessible.
URL:https://www.fourmillionhomes.org/event/nottingham/
LOCATION:St Nics\, Nottingham\, 79 Maid Marian Way\, Nottingham\, NG1 6AE
CATEGORIES:Nottingham
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2024/07/Four-Million-Homes-Nottingham-14-09-2024-website-event.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:52.9504236;-1.1509525
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=St Nics Nottingham 79 Maid Marian Way Nottingham NG1 6AE;X-APPLE-RADIUS=500;X-TITLE=79 Maid Marian Way:geo:-1.1509525,52.9504236
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240910T193000
DTEND;TZID=Europe/London:20240910T210000
DTSTAMP:20260527T120447
CREATED:20240822T130536Z
LAST-MODIFIED:20240903T113043Z
UID:10000102-1725996600-1726002000@www.fourmillionhomes.org
SUMMARY:How to get people involved
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords.\n“Nobody seems bothered”\, “we only get a few people coming along to meetings”… \nOne of the things that often comes up in Four Million Homes sessions is to how to get other people involved: whether it’s about finding out and organising around a shared issue you’re facing with your landlord\, or about engaging more people in your resident group or association. \nRyan Shelswell\, Customer Voice Lead from Cobalt Housing in Liverpool\, alongside involved tenants Leah Stevens and Julie Hoyle\, will deliver a presentation on how Cobalt Housing approach tenant involvement; both formally and informally at a neighbourhood level. \nPaul Kelly\, CCH Associate\, will deliver a talk around the CCH Active Engagement strategy and how to explore different routes to engage tenants and how to measure success. \nAs always\, there’ll be plenty of opportunity to ask questions and for discussion. \nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/involvement-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240910T143000
DTEND;TZID=Europe/London:20240910T160000
DTSTAMP:20260527T120447
CREATED:20240822T104951Z
LAST-MODIFIED:20240903T113909Z
UID:10000101-1725978600-1725984000@www.fourmillionhomes.org
SUMMARY:How to get people involved
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords.\n“Nobody seems bothered”\, “we only get a few people coming along to meetings”… \nOne of the things that often comes up in Four Million Homes sessions is to how to get other people involved: whether it’s about finding out and organising around a shared issue you’re facing with your landlord\, or about engaging more people in your resident group or association. \nRyan Shelswell\, Customer Voice Lead from Cobalt Housing in Liverpool\, alongside involved tenants Leah Stevens and Julie Hoyle\, will deliver a presentation on how Cobalt Housing approach tenant involvement; both formally and informally at a neighbourhood level. \nPaul Kelly\, CCH Associate\, will deliver a talk around the CCH Active Engagement strategy and how to explore different routes to engage tenants and how to measure success. \nAs always\, there’ll be plenty of opportunity to ask questions and for discussion. \nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/involvement-afternoon/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
END:VCALENDAR