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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240522T131500
DTEND;TZID=Europe/London:20240522T163000
DTSTAMP:20260527T162911
CREATED:20240318T100345Z
LAST-MODIFIED:20240318T122749Z
UID:10000019-1716383700-1716395400@www.fourmillionhomes.org
SUMMARY:Training session 1: Know your rights to engage and be heard
DESCRIPTION:This session is designed to: \n\nexplore how to get your views across\, the impact of resident engagement\nhow to get views from your community\nunderstand how landlords make decisions\nincrease your confidence and communication skills\nbe interesting\, worthwhile and fun!\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible.
URL:https://www.fourmillionhomes.org/event/training-session-1-know-your-rights-to-engage-and-be-heard-2-1-1-newcastle/
LOCATION:Jesmond Community Library\, St George’s Terrace\, Jesmond\, Newcastle Upon Tyne\, NE2 2DL\, United Kingdom
CATEGORIES:Newcastle
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:54.9933809;-1.6060993
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Jesmond Community Library St George’s Terrace Jesmond Newcastle Upon Tyne NE2 2DL United Kingdom;X-APPLE-RADIUS=500;X-TITLE=St George’s Terrace\, Jesmond:geo:-1.6060993,54.9933809
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240516T193000
DTEND;TZID=Europe/London:20240516T210000
DTSTAMP:20260527T162911
CREATED:20240430T100015Z
LAST-MODIFIED:20240514T113916Z
UID:10000093-1715887800-1715893200@www.fourmillionhomes.org
SUMMARY:New standards for social housing
DESCRIPTION:From the 1st April\, new standards were introduced for social housing landlords\, designed to protect tenants and improve the service they receive. \nUnder the new standards\, landlords have to: \n\nensure tenants are safe in their homes \nlisten to tenants’ complaints and respond promptly to put things right \nbe accountable to tenants and treat them with fairness and respect \nknow more about the condition of every home and the needs of the people who live in them \ncollect and use data effectively across a range of areas\, including repairs \n\nThe Regulator of Social Housing will also have a more active role and additional powers in how it regulates these. \nIn the afternoon webinar\, Fleur Priest-Stephens\, Head of Tenant Engagement at the Regulator will attend to talk through the new standards and their approach to making sure landlords meet them\, and will answer questions from residents. In this session\, we’ll show a recording of her presentation and will facilitate a discussion and capture people’s comments\, thoughts and concerns.  \nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/new-standards-for-social-housing-webinar-12-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240516T143000
DTEND;TZID=Europe/London:20240516T153000
DTSTAMP:20260527T162911
CREATED:20240429T093908Z
LAST-MODIFIED:20240514T112518Z
UID:10000091-1715869800-1715873400@www.fourmillionhomes.org
SUMMARY:New standards for social housing
DESCRIPTION:From the 1st April\, new standards were introduced for social housing landlords\, designed to protect tenants and improve the service they receive. \nUnder the new standards\, landlords have to: \n\nensure tenants are safe in their homes \nlisten to tenants’ complaints and respond promptly to put things right \nbe accountable to tenants and treat them with fairness and respect \nknow more about the condition of every home and the needs of the people who live in them \ncollect and use data effectively across a range of areas\, including repairs \n\nThe Regulator of Social Housing will also have a more active role and additional powers in how it regulates these. \nAt this webinar\, Fleur Priest-Stephens\, Head of Tenant Engagement at the Regulator will talk through the new standards and their approach to making sure landlords meet them.  There’ll be the opportunity to ask questions and have your voices heard. \nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/new-standards-for-social-housing-webinar-12/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240515T183000
DTEND;TZID=Europe/London:20240515T203000
DTSTAMP:20260527T162911
CREATED:20240430T101916Z
LAST-MODIFIED:20240513T112953Z
UID:10000094-1715797800-1715805000@www.fourmillionhomes.org
SUMMARY:Service charges
DESCRIPTION:This webinar focuses in more details on service charges\, one of the key issues raised by residents through the Four Million Homes sessions. We we will look at what service charges should and shouldn’t cover; the rights and avenues that residents have to access information about and challenge service charges; and will invite participants to share their experiences in this area. \n 
URL:https://www.fourmillionhomes.org/event/service-charges/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240430T183000
DTEND;TZID=Europe/London:20240430T203000
DTSTAMP:20260527T162911
CREATED:20231217T141406Z
LAST-MODIFIED:20240430T105635Z
UID:10000056-1714501800-1714509000@www.fourmillionhomes.org
SUMMARY:Online training session 8 – Social housing regulatory requirements
DESCRIPTION:This session outlines the key areas of regulation that Registered Providers need to ensure they are compliant with. This will cover changes since the Social Housing (Regulation) Act becoming law and the new standards coming into place from April 2024 \nUnder the new standards landlords need to: \n\nensure tenants are safe in their homes\nlisten to tenants’ complaints and respond promptly to put things right\nbe accountable to tenants and treat them with fairness and respect\nknow more about the condition of every home and the needs of the people who live in them\ncollect and use data effectively across a range of areas\, including repairs\n\nThe session will cover: \n\nThe role of the Regulator of Social Housing and the Housing Ombudsman Service\nThe Regulatory Framework\nThe standards that landlords need to comply with\nThe Tenant Satisfaction Measures\n\nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/online-training-session-8-social-housing-regulatory-requirements/
CATEGORIES:Online training
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240424T131500
DTEND;TZID=Europe/London:20240424T163000
DTSTAMP:20260527T162911
CREATED:20231217T140835Z
LAST-MODIFIED:20240327T073317Z
UID:10000055-1713964500-1713976200@www.fourmillionhomes.org
SUMMARY:Training session 8 - Social housing regulatory requirements
DESCRIPTION:This session outlines the key areas of regulation that Registered Providers need to ensure they are compliant with. This will cover changes since the Social Housing (Regulation) Act becoming law and the new standards coming into place from April 2024 \nUnder the new standards landlords need to: \n\nensure tenants are safe in their homes\nlisten to tenants’ complaints and respond promptly to put things right\nbe accountable to tenants and treat them with fairness and respect\nknow more about the condition of every home and the needs of the people who live in them\ncollect and use data effectively across a range of areas\, including repairs\n\nThe session will cover: \n\nThe role of the Regulator of Social Housing and the Housing Ombudsman Service\nThe Regulatory Framework\nThe standards that landlords need to comply with\nThe Tenant Satisfaction Measures\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible. No parking available.
URL:https://www.fourmillionhomes.org/event/training-session-8-social-housing-regulatory-requirements-london/
LOCATION:Canopi\, 7-14 Great Dover Street\, London\, SE1 4YR\, United Kingdom
CATEGORIES:London
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:51.4998194;-0.0929174
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240423T131500
DTEND;TZID=Europe/London:20240423T163000
DTSTAMP:20260527T162911
CREATED:20231217T134624Z
LAST-MODIFIED:20240327T093827Z
UID:10000054-1713878100-1713889800@www.fourmillionhomes.org
SUMMARY:Training session 8 - Social housing regulatory requirements
DESCRIPTION:This session outlines the key areas of regulation that Registered Providers need to ensure they are compliant with. This will cover changes since the Social Housing (Regulation) Act becoming law and the new standards coming into place from April 2024 \nUnder the new standards landlords need to: \n\nensure tenants are safe in their homes\nlisten to tenants’ complaints and respond promptly to put things right\nbe accountable to tenants and treat them with fairness and respect\nknow more about the condition of every home and the needs of the people who live in them\ncollect and use data effectively across a range of areas\, including repairs\n\nThe session will cover: \n\nThe role of the Regulator of Social Housing and the Housing Ombudsman Service\nThe Regulatory Framework\nThe standards that landlords need to comply with\nThe Tenant Satisfaction Measures\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible. No parking available.
URL:https://www.fourmillionhomes.org/event/training-session-8-social-housing-regulatory-requirements-liverpool/
LOCATION:The Womans Organisation\, 54 St James Street Liverpool\, L1 0AB\, 54 St James Street\, Liverpool\, Liverpool\, L1 0AB\, United Kingdom
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:53.396773;-2.9798453
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Womans Organisation 54 St James Street Liverpool L1 0AB 54 St James Street Liverpool Liverpool L1 0AB United Kingdom;X-APPLE-RADIUS=500;X-TITLE=54 St James Street:geo:-2.9798453,53.396773
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240409T131500
DTEND;TZID=Europe/London:20240409T163000
DTSTAMP:20260527T162911
CREATED:20231218T092613Z
LAST-MODIFIED:20240327T072229Z
UID:10000058-1712668500-1712680200@www.fourmillionhomes.org
SUMMARY:Training session 8 - Social housing regulatory requirements
DESCRIPTION:This session outlines the key areas of regulation that Registered Providers need to ensure they are compliant with. This will cover changes since the Social Housing (Regulation) Act becoming law and the new standards coming into place from April 2024 \nUnder the new standards landlords need to: \n\nensure tenants are safe in their homes\nlisten to tenants’ complaints and respond promptly to put things right\nbe accountable to tenants and treat them with fairness and respect\nknow more about the condition of every home and the needs of the people who live in them\ncollect and use data effectively across a range of areas\, including repairs\n\nThe session will cover: \n\nThe role of the Regulator of Social Housing and the Housing Ombudsman Service\nThe Regulatory Framework\nThe standards that landlords need to comply with\nThe Tenant Satisfaction Measures\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible. No parking available.
URL:https://www.fourmillionhomes.org/event/training-session-8-social-housing-regulatory-requirements-leeds/
LOCATION:Leeds City Museum\, Millennium Square\, Leeds\, Leeds\, LS2 8BH\, United Kingdom
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:53.801152;-1.5481071
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Leeds City Museum Millennium Square Leeds Leeds LS2 8BH United Kingdom;X-APPLE-RADIUS=500;X-TITLE=Millennium Square:geo:-1.5481071,53.801152
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240325T193000
DTEND;TZID=Europe/London:20240325T210000
DTSTAMP:20260527T162911
CREATED:20240306T105851Z
LAST-MODIFIED:20240307T175337Z
UID:10000066-1711395000-1711400400@www.fourmillionhomes.org
SUMMARY:Communication\, clarity and courtesy: better treatment for social housing residents
DESCRIPTION:Poor communication is often at the heart of housing complaints and is one of the key issues that residents have raised throughout the Four Million Homes programme to date. \nThis webinar follows on from our session on the consultation around the competence and conduct of social housing staff. \nPolly Cox from the Housing Ombudsman will share the findings from their recent report ‘Spotlight on attitudes\, respect and rights – relationship of equals’; how this feeds into the complaints process and their recommendations for change. And representatives from Stop Social Housing Stigma – a resident-led campaign with support from housing organisations across the UK – will talk about their work to support tenants to have a voice against stereotyping and stigma. \nAs always\, there will be plenty of opportunity for questions\, discussion and to share your opinions.
URL:https://www.fourmillionhomes.org/event/w10-communication-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240325T150000
DTEND;TZID=Europe/London:20240325T163000
DTSTAMP:20260527T162911
CREATED:20240306T105541Z
LAST-MODIFIED:20240307T175306Z
UID:10000065-1711378800-1711384200@www.fourmillionhomes.org
SUMMARY:Communication\, clarity and courtesy: better treatment for social housing residents
DESCRIPTION:Poor communication is often at the heart of housing complaints and is one of the key issues that residents have raised throughout the Four Million Homes programme to date. \nThis webinar follows on from our session on the consultation around the competence and conduct of social housing staff. \nPolly Cox from the Housing Ombudsman will share the findings from their recent report ‘Spotlight on attitudes\, respect and rights – relationship of equals’; how this feeds into the complaints process and their recommendations for change. And representatives from Stop Social Housing Stigma – a resident-led campaign with support from housing organisations across the UK – will talk about their work to support tenants to have a voice against stereotyping and stigma. \nAs always\, there will be plenty of opportunity for questions\, discussion and to share your opinions.
URL:https://www.fourmillionhomes.org/event/w10-communication-afternoon/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240319T131500
DTEND;TZID=Europe/London:20240319T163000
DTSTAMP:20260527T162911
CREATED:20231217T142502Z
LAST-MODIFIED:20240223T110650Z
UID:10000057-1710854100-1710865800@www.fourmillionhomes.org
SUMMARY:Training session 7 - Options for resident control
DESCRIPTION:This session explores different options for resident control\, ownership and management of their homes and assets. \nIt covers: \n\nWhat the community is trying to achieve\nBuilding community support and membership\nDifferent routes to ownership and management\nGetting the right advice\n\nIt also looks at community owned housing associations in the UK and shares the journey of how one such organisation – Walterton & Elgin Community Homes – took control of its homes from the council 30 years ago and where they are now. \nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible. Parking is available\, please book with the venue.
URL:https://www.fourmillionhomes.org/event/training-session-7-options-for-resident-control-leeds/
LOCATION:Leeds City Museum\, Millennium Square\, Leeds\, Leeds\, LS2 8BH\, United Kingdom
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:53.801152;-1.5481071
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Leeds City Museum Millennium Square Leeds Leeds LS2 8BH United Kingdom;X-APPLE-RADIUS=500;X-TITLE=Millennium Square:geo:-1.5481071,53.801152
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240318T193000
DTEND;TZID=Europe/London:20240318T210000
DTSTAMP:20260527T162911
CREATED:20240306T092946Z
LAST-MODIFIED:20240312T141456Z
UID:10000064-1710790200-1710795600@www.fourmillionhomes.org
SUMMARY:Have your say – Professional and respectful treatment for social housing residents
DESCRIPTION:The government is currently consulting on its proposals to introduce a new\, regulatory standard relating to the competence and conduct of social housing staff. This standard will require senior managers and executives to have\, or be working towards\, a relevant qualification. It will ensure that staff have up-to-date skills\, knowledge and experience\, and that they exhibit the right behaviours to deliver a high quality\, professional service and treat residents with respect \nWe know this topic is important to our residents so we plan to feed in a response on behalf of Four Million Homes. \nA speaker from the Department of Levelling Up\, Housing and Communities will give an overview of the proposals in the consultation and answer questions and then we will go through the consultation and gather responses from participants. \n 
URL:https://www.fourmillionhomes.org/event/have-your-say-competence-and-conduct-of-social-housing-staff-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240318T150000
DTEND;TZID=Europe/London:20240318T163000
DTSTAMP:20260527T162911
CREATED:20240306T092821Z
LAST-MODIFIED:20240307T175227Z
UID:10000063-1710774000-1710779400@www.fourmillionhomes.org
SUMMARY:Have your say – Professional and respectful treatment for social housing residents
DESCRIPTION:The government is currently consulting on its proposals to introduce a new\, regulatory standard relating to the competence and conduct of social housing staff. This standard will require senior managers and executives to have\, or be working towards\, a relevant qualification. It will ensure that staff have up-to-date skills\, knowledge and experience\, and that they exhibit the right behaviours to deliver a high quality\, professional service and treat residents with respect \nWe know this topic is important to our residents so we plan to feed in a response on behalf of Four Million Homes. \nA speaker from the Department of Levelling Up\, Housing and Communities will give an overview of the proposals in the consultation and answer questions and then we will go through the consultation and gather responses from participants. \n 
URL:https://www.fourmillionhomes.org/event/have-your-say-competence-and-conduct-of-social-housing-staff/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240304T183000
DTEND;TZID=Europe/London:20240304T203000
DTSTAMP:20260527T162911
CREATED:20231216T120316Z
LAST-MODIFIED:20231218T135225Z
UID:10000052-1709577000-1709584200@www.fourmillionhomes.org
SUMMARY:Online training session 7 – Options for resident control
DESCRIPTION:This session explores different options for resident control\, ownership and management of their homes and assets. \nIt covers: \n\nWhat the community is trying to acheive\nBuilding community support and membership\nDifferent routes to ownership and management\nGetting the right advice\n\nIt also looks at community owned housing associations in the UK and shares the journey of how one such organisation – Walterton & Elgin Community Homes – took control of its homes from the council 30 years ago and where they are now. \nSession is open to all social housing residents. \nClosed captions will be enabled for the session.
URL:https://www.fourmillionhomes.org/event/online-training-session-7-options-for-resident-control/
CATEGORIES:Online training
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240228T131500
DTEND;TZID=Europe/London:20240228T163000
DTSTAMP:20260527T162911
CREATED:20231216T115656Z
LAST-MODIFIED:20231218T134647Z
UID:10000051-1709126100-1709137800@www.fourmillionhomes.org
SUMMARY:Training session 7 - Options for resident control
DESCRIPTION:This session explores different options for resident control\, ownership and management of their homes and assets. \nIt covers: \n\nWhat the community is trying to acheive\nBuilding community support and membership\nDifferent routes to ownership and management\nGetting the right advice\n\nIt also looks at community owned housing associations in the UK and shares the journey of how one such organisation – Walterton & Elgin Community Homes – took control of its homes from the council 30 years ago and where they are now. \nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible. No parking available.
URL:https://www.fourmillionhomes.org/event/training-session-7-options-for-resident-control-london/
LOCATION:Canopi\, 7-14 Great Dover Street\, London\, SE1 4YR\, United Kingdom
CATEGORIES:London
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:51.4998194;-0.0929174
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Canopi 7-14 Great Dover Street London SE1 4YR United Kingdom;X-APPLE-RADIUS=500;X-TITLE=7-14 Great Dover Street:geo:-0.0929174,51.4998194
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240221T131500
DTEND;TZID=Europe/London:20240221T163000
DTSTAMP:20260527T162911
CREATED:20231216T115330Z
LAST-MODIFIED:20231219T195325Z
UID:10000050-1708521300-1708533000@www.fourmillionhomes.org
SUMMARY:Training session 7 - Options for resident control
DESCRIPTION:This session explores different options for resident control\, ownership and management of their homes and assets. \nIt covers: \n\nWhat the community is trying to achieve\nBuilding community support and membership\nDifferent routes to ownership and management\nGetting the right advice\n\nIt also looks at community owned housing associations in the UK and shares the journey of how one such organisation – Walterton & Elgin Community Homes – took control of its homes from the council 30 years ago and where they are now. \nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible. Parking is available\, please book with the venue.
URL:https://www.fourmillionhomes.org/event/training-session-7-options-for-resident-control-liverpool/
LOCATION:The Womans Organisation\, 54 St James Street Liverpool\, L1 0AB\, 54 St James Street\, Liverpool\, Liverpool\, L1 0AB\, United Kingdom
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:53.396773;-2.9798453
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Womans Organisation 54 St James Street Liverpool L1 0AB 54 St James Street Liverpool Liverpool L1 0AB United Kingdom;X-APPLE-RADIUS=500;X-TITLE=54 St James Street:geo:-2.9798453,53.396773
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240220T131500
DTEND;TZID=Europe/London:20240220T163000
DTSTAMP:20260527T162911
CREATED:20231216T115156Z
LAST-MODIFIED:20231218T133439Z
UID:10000049-1708434900-1708446600@www.fourmillionhomes.org
SUMMARY:Training session 6 - Understanding landlord financial models
DESCRIPTION:This session looks at how the finance works\, both for landlords’ existing homes and the development of new homes. \nIt sets out to: \n\nExplore how councils and housing associations are funded\nHelp residents to understand what your rent and service charges pay for\nLook at how landlords fund development of new properties\nBe interesting\, worthwhile and fun!\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible. No parking available.
URL:https://www.fourmillionhomes.org/event/training-session-6-understanding-landlord-financial-models-leeds/
LOCATION:Leeds City Museum\, Millennium Square\, Leeds\, Leeds\, LS2 8BH\, United Kingdom
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:53.801152;-1.5481071
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Leeds City Museum Millennium Square Leeds Leeds LS2 8BH United Kingdom;X-APPLE-RADIUS=500;X-TITLE=Millennium Square:geo:-1.5481071,53.801152
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240215T131500
DTEND;TZID=Europe/London:20240215T163000
DTSTAMP:20260527T162911
CREATED:20231216T101131Z
LAST-MODIFIED:20240202T113546Z
UID:10000046-1708002900-1708014600@www.fourmillionhomes.org
SUMMARY:Training session 6 - Understanding landlord financial models
DESCRIPTION:This session looks at how the finance works\, both for landlords’ existing homes and the development of new homes. \nIt sets out to: \n\nExplore how councils and housing associations are funded\nHelp residents to understand what your rent and service charges pay for\nLook at how landlords fund development of new properties\nBe interesting\, worthwhile and fun!\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible. Parking is not available. \nPlease note\, the date of this session has now changed from its original date of Wednesday 31st January. It will now take place on Thursday 15th February.
URL:https://www.fourmillionhomes.org/event/training-session-6-understanding-landlord-financial-models-london/
LOCATION:Canopi\, 7-14 Great Dover Street\, London\, SE1 4YR\, United Kingdom
CATEGORIES:London
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:51.4998194;-0.0929174
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Canopi 7-14 Great Dover Street London SE1 4YR United Kingdom;X-APPLE-RADIUS=500;X-TITLE=7-14 Great Dover Street:geo:-0.0929174,51.4998194
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240213T193000
DTEND;TZID=Europe/London:20240213T210000
DTSTAMP:20260527T162911
CREATED:20231219T143452Z
LAST-MODIFIED:20240208T190539Z
UID:10000062-1707852600-1707858000@www.fourmillionhomes.org
SUMMARY:Have your say - timescales for repairs
DESCRIPTION:On 9th January the government released the Awaab’s Law consultation.  This proposes introducing new strict time limits for social housing providers to force them to take swift action in addressing dangerous hazards such as damp and mould. \nIt proposes new legal requirements for social landlords to investigate hazards within 14 days\, start fixing them within a further 7 days\, and make emergency repairs within 24 hours. Landlords who fail can be taken to court where they may be ordered to pay compensation for tenants.    Landlords will be expected to keep clear records to improve transparency for tenants – showing every attempt is made to comply with the new timescales so they can no longer delay to rectify people’s homes. \nSarah Dicker\, Head of Decency Standards at the Department of Levelling Up\, Housing and Communities will give an overview of the consultation and the government context. We will then facilitate a discussion around the consultation questions\, and feed in a response on behalf of Four Million Homes.
URL:https://www.fourmillionhomes.org/event/housing-quality-7-30pm/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb-2.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240213T150000
DTEND;TZID=Europe/London:20240213T163000
DTSTAMP:20260527T162911
CREATED:20231219T143421Z
LAST-MODIFIED:20240212T145031Z
UID:10000061-1707836400-1707841800@www.fourmillionhomes.org
SUMMARY:Have your say - timescales for repairs
DESCRIPTION:On 9th January the government released the Awaab’s Law consultation.  This proposes introducing new strict time limits for social housing providers to force them to take swift action in addressing dangerous hazards such as damp and mould. \nIt proposes new legal requirements for social landlords to investigate hazards within 14 days\, start fixing them within a further 7 days\, and make emergency repairs within 24 hours. Landlords who fail can be taken to court where they may be ordered to pay compensation for tenants.    Landlords will be expected to keep clear records to improve transparency for tenants – showing every attempt is made to comply with the new timescales so they can no longer delay to rectify people’s homes. \nSarah Dicker\, Head of Decency Standards at the Department of Levelling Up\, Housing and Communities will give an overview of the consultation and the government context. We will then facilitate a discussion around the consultation questions\, and feed in a response on behalf of Four Million Homes.
URL:https://www.fourmillionhomes.org/event/housing-quality/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb-2.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240205T183000
DTEND;TZID=Europe/London:20240205T203000
DTSTAMP:20260527T162911
CREATED:20231216T104252Z
LAST-MODIFIED:20231219T142308Z
UID:10000047-1707157800-1707165000@www.fourmillionhomes.org
SUMMARY:Online training session 6 – Understanding landlord financial models
DESCRIPTION:This session looks at how the finance works\, both for landlords’ existing homes and the development of new homes. \nIt sets out to: \n\nExplore how councils and housing associations are funded\nHelp residents to understand what your rent and service charges pay for\nLook at how landlords fund development of new properties\nBe interesting\, worthwhile and fun!\n\nSession is open to all social housing residents. \nClosed captions will be enabled for the session.
URL:https://www.fourmillionhomes.org/event/online-training-session-6-understanding-landlord-financial-models/
CATEGORIES:Online training
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240129T193000
DTEND;TZID=Europe/London:20240129T210000
DTSTAMP:20260527T162911
CREATED:20231218T093656Z
LAST-MODIFIED:20240126T114447Z
UID:10000060-1706556600-1706562000@www.fourmillionhomes.org
SUMMARY:Energy efficiency and net zero
DESCRIPTION:This session will cover what landlords should be doing and what residents can be doing to improve the energy efficiency of their homes and work towards the net zero target. \nWe’ll outline where the government is at in terms of its plans around minimum energy efficiency standards in the social housing sector in England. We’ll have a range of speakers who will talk about the work that they are doing around energy efficiency\, how’s it going\, and what they’ve learnt. After the presentations\, there will be time for questions and we’ll host a conversation where people can share thoughts and experiences\, outline where and how they feel able to have an influence\, how important it is to them\, and what they feel would best work for them\, their neighbours and their communities. We’ll also signpost to some useful resources for residents or groups who want to learn more. \nOur speakers are: \nAnna Spencer – Housing Delivery Manager for the Liverpool City Region Combined Authority where she worked with a consortium of Registered Providers on a large programme of retrofit and energy efficiency works as part of the government’s Social Housing Decarbonisation Fund first wave of funding. \nPaul Parsons – Vice-Chair of the Dartford Tenants & Leaseholders Forum\, a panel member for both the Housing Ombudsman and Regulator for Social Housing and on the Four Million Homes resident sounding board. \nStephen Mackenzie – an involved tenant on retrofit/energy efficiency\, who has contributed to numerous projects and reports in this area; Homes and Environment champion for Yorkshire Housing and a member of the Northern Housing Coalition Climate Change Jury. \n 
URL:https://www.fourmillionhomes.org/event/energy-efficiency-7-30pm/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/12/FMH-webinar-07-energy-efficiency-and-net-zero.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240129T150000
DTEND;TZID=Europe/London:20240129T163000
DTSTAMP:20260527T162911
CREATED:20231218T093042Z
LAST-MODIFIED:20240124T131529Z
UID:10000059-1706540400-1706545800@www.fourmillionhomes.org
SUMMARY:Energy efficiency and net zero
DESCRIPTION:This session will cover what landlords should be doing and what residents can be doing to improve the energy efficiency of their homes and work towards the net zero target. \nWe’ll outline where the government is at in terms of its plans around minimum energy efficiency standards in the social housing sector in England. We’ll have a range of speakers who will talk about the work that they are doing around energy efficiency\, how’s it going\, and what they’ve learnt. After the presentations\, there will be time for questions and we’ll host a conversation where people can share thoughts and experiences\, outline where and how they feel able to have an influence\, how important it is to them\, and what they feel would best work for them\, their neighbours and their communities. We’ll also signpost to some useful resources for residents or groups who want to learn more. \nOur speakers are: \nSteve Martin – Customer Scrutiny Officer at Midland Heart who have been recognised for their work around energy efficiency and the impact it has made to the lives of their residents. \nStephen Mackenzie – an involved tenant on retrofit/energy efficiency\, who has contributed to numerous projects and reports in this area; Homes and Environment champion for Yorkshire Housing; and a member of the Northern Housing Coalition Climate Change Jury. \n  \n 
URL:https://www.fourmillionhomes.org/event/energy-efficiency-3pm/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/12/FMH-webinar-07-energy-efficiency-and-net-zero.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240117T131500
DTEND;TZID=Europe/London:20240117T163000
DTSTAMP:20260527T162911
CREATED:20231216T100316Z
LAST-MODIFIED:20231218T133745Z
UID:10000045-1705497300-1705509000@www.fourmillionhomes.org
SUMMARY:Training session 6 - Understanding landlord financial models
DESCRIPTION:This session looks at how the finance works\, both for landlords’ existing homes and the development of new homes. \nIt sets out to: \n\nExplore how councils and housing associations are funded\nHelp residents to understand what your rent and service charges pay for\nLook at how landlords fund development of new properties\nBe interesting\, worthwhile and fun!\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible. Parking is available\, please book with the venue
URL:https://www.fourmillionhomes.org/event/training-session-6-understanding-landlord-financial-models-liverpool/
LOCATION:The Womans Organisation\, 54 St James Street Liverpool\, L1 0AB\, 54 St James Street\, Liverpool\, Liverpool\, L1 0AB\, United Kingdom
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:53.396773;-2.9798453
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Womans Organisation 54 St James Street Liverpool L1 0AB 54 St James Street Liverpool Liverpool L1 0AB United Kingdom;X-APPLE-RADIUS=500;X-TITLE=54 St James Street:geo:-2.9798453,53.396773
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240116T131500
DTEND;TZID=Europe/London:20240116T163000
DTSTAMP:20260527T162911
CREATED:20230726T131636Z
LAST-MODIFIED:20231216T102651Z
UID:10000028-1705410900-1705422600@www.fourmillionhomes.org
SUMMARY:Training session 5 – Social housing legal requirements
DESCRIPTION:This session outlines the key areas of the law that Registered Providers need to ensure they are compliant with\, and also the records that they should maintain; it does not seek to provide detailed legal advice. \nThis session will cover: \n\nThe areas of law that social housing providers need to be compliant with\nWhat records need to be kept\nHow complaints are handled\nConfidentiality\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nThe venue is wheelchair accessible.  No parking available. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation.
URL:https://www.fourmillionhomes.org/event/training-session-5-social-housing-legal-requirements-leeds/
LOCATION:Leeds City Museum\, Millennium Square\, Leeds\, Leeds\, LS2 8BH\, United Kingdom
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:53.801152;-1.5481071
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Leeds City Museum Millennium Square Leeds Leeds LS2 8BH United Kingdom;X-APPLE-RADIUS=500;X-TITLE=Millennium Square:geo:-1.5481071,53.801152
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240109T131500
DTEND;TZID=Europe/London:20240109T163000
DTSTAMP:20260527T162911
CREATED:20231216T095932Z
LAST-MODIFIED:20231218T132503Z
UID:10000044-1704806100-1704817800@www.fourmillionhomes.org
SUMMARY:Training session 6 - Understanding landlord financial models
DESCRIPTION:This session looks at how the finance works\, both for landlords’ existing homes and the development of new homes. \nIt sets out to: \n\nExplore how councils and housing associations are funded\nHelp residents to understand what your rent and service charges pay for\nLook at how landlords fund development of new properties\nBe interesting\, worthwhile and fun!\n\nSession is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation. \nThe venue is wheelchair accessible. No parking available. \n 
URL:https://www.fourmillionhomes.org/event/training-session-6-understanding-landlord-financial-models-birmingham/
LOCATION:The Birmingham and Midland Institute\, 9 Margaret Street\, Birmingham\, B3 3BS\, United Kingdom
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:52.4815014;-1.9037799
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Birmingham and Midland Institute 9 Margaret Street Birmingham B3 3BS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=9 Margaret Street:geo:-1.9037799,52.4815014
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231211T183000
DTEND;TZID=Europe/London:20231211T203000
DTSTAMP:20260527T162911
CREATED:20231019T132742Z
LAST-MODIFIED:20231201T143625Z
UID:10000041-1702319400-1702326600@www.fourmillionhomes.org
SUMMARY:Online Training session 5 – Social Housing Legal Requirements
DESCRIPTION:This session outlines the key areas of the law that Registered Providers need to ensure they are compliant with\, and also the records that they should maintain; it does not seek to provide detailed legal advice. \nThis session will cover: \n\nThe areas of law that social housing providers need to be compliant with\nWhat records need to be kept\nHow complaints are handled\nConfidentiality\n\nSession is open to all Social Housing residents. \nOn completion of the session you will receive a Chartered Institute of Housing Accreditation Certificate. \nClosed captions will be enabled for the session.
URL:https://www.fourmillionhomes.org/event/online-training-session-5-social-housing-legal-requirements/
CATEGORIES:Online training
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231129T131500
DTEND;TZID=Europe/London:20231129T163000
DTSTAMP:20260527T162911
CREATED:20230726T132544Z
LAST-MODIFIED:20231115T151928Z
UID:10000030-1701263700-1701275400@www.fourmillionhomes.org
SUMMARY:Training session 5 – Social Housing Legal Requirements
DESCRIPTION:This session outlines the key areas of the law that Registered Providers need to ensure they are compliant with\, and also the records that they should maintain; it does not seek to provide detailed legal advice. \nThis session will cover: \n\nThe areas of law that social housing providers need to be compliant with\nWhat records need to be kept\nHow complaints are handled\nConfidentiality\n\nSession is open to all Social Housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences. \nA support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation.
URL:https://www.fourmillionhomes.org/event/training-session-5-social-housing-legal-requirements-london/
LOCATION:St George the Martyr\, Borough High Street\, London\, SE1 1JA
CATEGORIES:London
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-training-events.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
GEO:51.5016562;-0.0928521
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=St George the Martyr Borough High Street London SE1 1JA;X-APPLE-RADIUS=500;X-TITLE=Borough High Street:geo:-0.0928521,51.5016562
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231128T193000
DTEND;TZID=Europe/London:20231128T210000
DTSTAMP:20260527T162911
CREATED:20231109T102052Z
LAST-MODIFIED:20231121T184617Z
UID:10000042-1701199800-1701205200@www.fourmillionhomes.org
SUMMARY:Neighbourhood management
DESCRIPTION:Neighbourhood management is about keeping the neighbourhood and communal areas around residents’ homes clean and safe. Landlords should work in partnership with tenants and other providers and public bodies in order to do this. \nThis webinar will feature Anne Power from the London School of Economics giving an overview of what neighbourhood management is\, what it can achieve (giving real life examples) and why its so important. Andrea Baker from Poplar HARCA in East London will then share the approach that they are taking\, their deliberate choice to stay local and to create places and homes that demonstrate what happens when agencies work together\, as well as how residents can be involved in this strategic vision. \nAs always there will be plenty of opportunity for discussion\, questions and for participants to share their own experiences.
URL:https://www.fourmillionhomes.org/event/neighbourhood-management-730pm/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-home.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231128T150000
DTEND;TZID=Europe/London:20231128T163000
DTSTAMP:20260527T162911
CREATED:20231109T102100Z
LAST-MODIFIED:20231121T184546Z
UID:10000043-1701183600-1701189000@www.fourmillionhomes.org
SUMMARY:Neighbourhood management
DESCRIPTION:Neighbourhood management is about keeping the neighbourhood and communal areas around residents’ homes clean and safe. Landlords should work in partnership with tenants and other providers and public bodies in order to do this. \nThis webinar will feature Anne Power from the London School of Economics giving an overview of what neighbourhood management is\, what it can achieve (giving real life examples) and why its so important. Andrea Baker from Poplar HARCA in East London will then share the approach that they are taking\, their deliberate choice to stay local and to create places and homes that demonstrate what happens when agencies work together\, as well as how residents can be involved in this strategic vision. \nAs always there will be plenty of opportunity for discussion\, questions and for participants to share their own experiences.
URL:https://www.fourmillionhomes.org/event/neighbourhood-management-3pm/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-home.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
END:VCALENDAR