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X-WR-CALDESC:Events for Four Million Homes
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251030T143000
DTEND;TZID=Europe/London:20251030T160000
DTSTAMP:20260517T090829
CREATED:20251015T133340Z
LAST-MODIFIED:20251106T113856Z
UID:10000158-1761834600-1761840000@www.fourmillionhomes.org
SUMMARY:Staying safe at home - fire safety for social housing residents
DESCRIPTION:Join us for a free\, informative webinar designed to help tenants and leaseholders in social housing stay safe from fire risks at home. \nLed by fire safety experts\, housing officers\, and community representatives\, this session will cover: \n\nWhy fire safety matters in social housing\nWhat landlords and residents are responsible for\nHow building features like fire doors and alarms work\nWhat to do in an emergency\nThe support available to help you feel safe and informed\nWhat to do if you feel your safety concerns aren’t being taken seriously\n\nYou’ll hear real-life case studies\, get practical tips\, and have the chance to ask questions and share your experiences. \nSession is open to all social housing residents. Closed captions will be enabled. \nPlease note that to receive the link to join the session\, as well as all relevant documents\, you need to “Book a place” using the link below. Just adding it to your calendar is not enough.
URL:https://www.fourmillionhomes.org/event/firesafetyafternoon/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
LOCATION:https://www.fourmillionhomes.org/event/firesafetyafternoon/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250929T193000
DTEND;TZID=Europe/London:20250929T210000
DTSTAMP:20260517T090829
CREATED:20250922T113340Z
LAST-MODIFIED:20251001T213637Z
UID:10000156-1759174200-1759179600@www.fourmillionhomes.org
SUMMARY:Resident engagement in action: A conversation with Belgrave Neighbourhood Co-operative Housing Association
DESCRIPTION:Join Paul Kelly\, CCH Associate\, in conversation with Jaimini Bharakhada\, Chair of Belgrave Neighbourhood Co-operative Housing Association (BNCHA)—the largest and one of the oldest housing co-operatives in England\, established in 1974. \nDiscover how BNCHA empowers its tenant members through genuine engagement\, shared decision-making\, and community-driven initiatives. Learn how their approach could inspire new ways to engage residents in your own neighbourhood. \nWhat to Expect: \n\nReal-life examples of tenant-led decision-making\nInsights into long-term resident engagement strategies\nA chance to ask questions and join the conversation\n\nThere’ll be plenty of opportunity for discussion and for your questions. Come and be part of the conversation on how tenant engagement could work best in your neighbourhood. \nSession is open to all social housing residents. Closed captions will be enabled. \nPlease note that to receive the link to join the session\, as well as all relevant documents\, you need to “Book a place” using the link below. Just adding it to your calendar is not enough.
URL:https://www.fourmillionhomes.org/event/residengagementinactionaconversation-with-bncha-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
LOCATION:https://www.fourmillionhomes.org/event/residengagementinactionaconversation-with-bncha-evening/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250929T143000
DTEND;TZID=Europe/London:20250929T160000
DTSTAMP:20260517T090829
CREATED:20250922T111532Z
LAST-MODIFIED:20251001T213538Z
UID:10000155-1759156200-1759161600@www.fourmillionhomes.org
SUMMARY:Resident engagement in action: A conversation with Belgrave Neighbourhood Co-operative Housing Association
DESCRIPTION:Join Paul Kelly\, CCH Associate\, in conversation with Jaimini Bharakhada\, Chair of Belgrave Neighbourhood Co-operative Housing Association (BNCHA)—the largest and one of the oldest housing co-operatives in England\, established in 1974. \nDiscover how BNCHA empowers its tenant members through genuine engagement\, shared decision-making\, and community-driven initiatives. Learn how their approach could inspire new ways to engage residents in your own neighbourhood. \nWhat to Expect: \n\nReal-life examples of tenant-led decision-making\nInsights into long-term resident engagement strategies\nA chance to ask questions and join the conversation\n\nThere’ll be plenty of opportunity for discussion and for your questions. Come and be part of the conversation on how tenant engagement could work best in your neighbourhood. \nSession is open to all social housing residents. Closed captions will be enabled. \nPlease note that to receive the link to join the session\, as well as all relevant documents\, you need to “Book a place” using the link below. Just adding it to your calendar is not enough.
URL:https://www.fourmillionhomes.org/event/residengagementinactionaconversation-with-bncha/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
LOCATION:https://www.fourmillionhomes.org/event/residengagementinactionaconversation-with-bncha/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250925T193000
DTEND;TZID=Europe/London:20250925T210000
DTSTAMP:20260517T090829
CREATED:20250908T111637Z
LAST-MODIFIED:20250926T104933Z
UID:10000153-1758828600-1758834000@www.fourmillionhomes.org
SUMMARY:Service charges for leaseholders
DESCRIPTION:This webinar is designed to help leaseholders understand their rights and responsibilities regarding service charges. It will explain what service charges are\, what they typically cover\, and how they are calculated. The session will also explore the legal framework governing service charges\, including lease terms and relevant legislation such as the Landlord and Tenant Act 1985. \nParticipants will learn how to interpret their lease\, understand annual budgets and accounts\, and identify when charges may be unreasonable or challengeable. The webinar will outline the process for disputing service charges\, including taking a case to the First-tier Tribunal\, and will offer practical advice on how to engage with landlords and managing agents. It will also consider the current government proposed changes to strengthen leaseholder protections over charges and services. \nThere’ll be plenty of opportunity for discussion and for your questions. Session is open to all social housing residents\, but is particularly aimed at leaseholders. Closed captions will be enabled.\n\nPlease note that to receive the link to join the session\, as well as all relevant documents\, you need to “Book a place” using the link below. Just adding it to your calendar is not enough.
URL:https://www.fourmillionhomes.org/event/service-charges-for-leaseholders-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
LOCATION:https://www.fourmillionhomes.org/event/service-charges-for-leaseholders-evening/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250925T143000
DTEND;TZID=Europe/London:20250925T160000
DTSTAMP:20260517T090829
CREATED:20250908T111509Z
LAST-MODIFIED:20250926T104706Z
UID:10000152-1758810600-1758816000@www.fourmillionhomes.org
SUMMARY:Service charges for leaseholders
DESCRIPTION:This webinar is designed to help leaseholders understand their rights and responsibilities regarding service charges. It will explain what service charges are\, what they typically cover\, and how they are calculated. The session will also explore the legal framework governing service charges\, including lease terms and relevant legislation such as the Landlord and Tenant Act 1985. \nParticipants will learn how to interpret their lease\, understand annual budgets and accounts\, and identify when charges may be unreasonable or challengeable. The webinar will outline the process for disputing service charges\, including taking a case to the First-tier Tribunal\, and will offer practical advice on how to engage with landlords and managing agents. It will also consider the current government proposed changes to strengthen leaseholder protections over charges and services. \nThere’ll be plenty of opportunity for discussion and for your questions. Session is open to all social housing residents\, but is particularly aimed at leaseholders. Closed captions will be enabled.\n\nPlease note that to receive the link to join the session\, as well as all relevant documents\, you need to “Book a place” using the link below. Just adding it to your calendar is not enough.
URL:https://www.fourmillionhomes.org/event/service-charges-for-leaseholders/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
LOCATION:https://www.fourmillionhomes.org/event/service-charges-for-leaseholders/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250918T193000
DTEND;TZID=Europe/London:20250918T210000
DTSTAMP:20260517T090829
CREATED:20250828T091043Z
LAST-MODIFIED:20250920T102030Z
UID:10000151-1758223800-1758229200@www.fourmillionhomes.org
SUMMARY:Awaab's Law (from Oct 27th): New rules to tackle damp and mould
DESCRIPTION:As part of our monthly webinar series supporting social housing residents\, this webinar will explain Awaab’s Law and what it means for your rights. \nFrom October 27th\, 2025\, a new law — known as Awaab’s Law — will come into force to protect residents from unsafe housing conditions. At first\, it will make sure that landlords act quickly to fix damp and mould\, setting strict legal timeframes for repairs. \nBut this is just the start. In the months ahead\, Awaab’s Law will also bring in deadlines for tackling other serious hazards that can put health and safety at risk — such as electrical dangers\, fire safety\, structural issues and excessive cold or heat \nThis webinar is designed for residents who want to understand their new rights and what to expect as the law is rolled out. We’ll cover: \n\nWhat Awaab’s Law is and why it was introduced\nThe new rules landlords must follow from October 27th\nHow it protects you if you report damp\, mould\, or other hazards in your home\nWhat further changes to expect as Awaab’s Law expands\nWhere to go for support if repairs are not carried out on time\nExamples of best practice from landlords\, sharing what they are doing now to prepare and ensure safe\, healthy homes for residents\n\nThere’ll be plenty of opportunity for discussion and for your questions. Session is open to all social housing residents. Closed captions will be enabled. \nPlease note that to receive the link to join the session\, as well as all relevant documents\, you need to “Book a place” using the link below. Just adding it to your calendar is not enough.
URL:https://www.fourmillionhomes.org/event/awaabs-law-webinar-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb-1.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
LOCATION:https://www.fourmillionhomes.org/event/awaabs-law-webinar-evening/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250918T143000
DTEND;TZID=Europe/London:20250918T160000
DTSTAMP:20260517T090829
CREATED:20250827T172423Z
LAST-MODIFIED:20250920T102851Z
UID:10000150-1758205800-1758211200@www.fourmillionhomes.org
SUMMARY:Awaab's Law (from Oct 27th): New rules to tackle damp and mould
DESCRIPTION:As part of our monthly webinar series supporting social housing residents\, this webinar will explain Awaab’s Law and what it means for your rights. \nFrom October 27th\, 2025\, a new law — known as Awaab’s Law — will come into force to protect residents from unsafe housing conditions. At first\, it will make sure that landlords act quickly to fix damp and mould\, setting strict legal timeframes for repairs. \nBut this is just the start. In the months ahead\, Awaab’s Law will also bring in deadlines for tackling other serious hazards that can put health and safety at risk — such as electrical dangers\, fire safety\, structural issues and excessive cold or heat \nThis webinar is designed for residents who want to understand their new rights and what to expect as the law is rolled out. We’ll cover: \n\nWhat Awaab’s Law is and why it was introduced\nThe new rules landlords must follow from October 27th\nHow it protects you if you report damp\, mould\, or other hazards in your home\nWhat further changes to expect as Awaab’s Law expands\nWhere to go for support if repairs are not carried out on time\nExamples of best practice from landlords\, sharing what they are doing now to prepare and ensure safe\, healthy homes for residents\n\nThere’ll be plenty of opportunity for discussion and for your questions. Session is open to all social housing residents. Closed captions will be enabled. \nPlease note that to receive the link to join the session\, as well as all relevant documents\, you need to “Book a place” using the link below. Just adding it to your calendar is not enough.
URL:https://www.fourmillionhomes.org/event/awaabs-law-webinar/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb-1.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
LOCATION:https://www.fourmillionhomes.org/event/awaabs-law-webinar/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250903T170000
DTEND;TZID=Europe/London:20250903T180000
DTSTAMP:20260517T090829
CREATED:20250807T063435Z
LAST-MODIFIED:20250905T153730Z
UID:10000140-1756918800-1756922400@www.fourmillionhomes.org
SUMMARY:New proposals for decent and warm homes - Decent Homes and Minimum Energy Efficiency Standards explained
DESCRIPTION:In 2025\, the UK government is asking for views on changes to the Decent Homes Standard (DHS) and Minimum Energy Efficiency Standards (MEES) for social and private rented homes. These consultations\, open until 10 September 2025\, aim to improve the quality and energy efficiency of homes—especially focusing on things like condition and warmth. The proposed changes include stricter rules on building repairs\, preventing damp and mould\, and making homes more energy efficient by aiming for an EPC rating of C or better \nWe’re holding an information session to help explain what the consultations are about and how you can share your views. Officials from the Decent Homes and Minimum Energy Efficiency Standards teams will be there to talk through the proposals and what they could mean for you as a resident. There will be time for questions and open discussion. \nClosed captions will be available. \nThe consultations close at 11:45pm on 10 September 2025. You can read more and share your views using the links below: \nDecent Homes consultation here: \nMinimum Energy Efficiency Standards consultation here: \nPlease note that to book your place and receive the zoom link and details for the sessions you need to click the ‘Book a Place’ button below and add your details. Just adding to the calendar is not enough.
URL:https://www.fourmillionhomes.org/event/dhs-mees/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb-1.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
LOCATION:https://www.fourmillionhomes.org/event/dhs-mees/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250818T170000
DTEND;TZID=Europe/London:20250818T180000
DTSTAMP:20260517T090829
CREATED:20250806T170316Z
LAST-MODIFIED:20250820T091105Z
UID:10000139-1755536400-1755540000@www.fourmillionhomes.org
SUMMARY:Proposed changes to social housing rents - rent convergence explained
DESCRIPTION:The government is currently consulting on a policy called ‘rent convergence’ — a plan to bring all social housing rents in line with a standard ‘formula rent’\, aiming to create more consistency and increase investment into social housing. \nHowever\, many are concerned about what this could mean for affordability for tenants. \nFour Million Homes is hosting an information session to explain: \n\nWhat the rent convergence policy is\nWhat changes are being proposed\nWhat it could mean for you as a tenant\nHow to share your views in the official consultation\n\nYou can find out more and have your say in the consultation here. The deadline for responses is 27th August 11.45pm. \nPlease note that to receive the link to join the session\, as well as all relevant documents\, you need to “Book a place” using the link below.  Just adding it to your calendar is not enough.
URL:https://www.fourmillionhomes.org/event/rent-convergence/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb-1.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
LOCATION:https://www.fourmillionhomes.org/event/rent-convergence/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250731T193000
DTEND;TZID=Europe/London:20250731T210000
DTSTAMP:20260517T090829
CREATED:20250710T123219Z
LAST-MODIFIED:20250730T134342Z
UID:10000138-1753990200-1753995600@www.fourmillionhomes.org
SUMMARY:Noise nuisance
DESCRIPTION:As part of our ongoing webinar series supporting social housing residents\, this session focuses on understanding and addressing noise nuisance. \nIn this webinar\, we’ll explore: \n\nThe different types of noise nuisance and how they are classified\nWhat your landlord’s responsibilities are and the tools they should be using to resolve noise complaints\nWhen landlords should take action directly and when they should be working with external partners like environmental health teams or the polic\n\nIn this session\, we’ll be joined by Malowa Alabi\, Noise Enforcement Officer at Southwark Council and a Chartered Environmental Practitioner. She’ll give an introduction to the role of Environmental Health\, share some case studies of dealing with noise and talk about signposting to other departments\, when it might not be classified as a noise nuisance. \nThere will be plenty of time for questions\, discussion\, and for you to share your own experiences. \nClosed captions will be enabled for accessibility.
URL:https://www.fourmillionhomes.org/event/noise-nuisance-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb-1.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
LOCATION:https://www.fourmillionhomes.org/event/noise-nuisance-evening/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250731T143000
DTEND;TZID=Europe/London:20250731T160000
DTSTAMP:20260517T090829
CREATED:20250710T123122Z
LAST-MODIFIED:20250728T140520Z
UID:10000137-1753972200-1753977600@www.fourmillionhomes.org
SUMMARY:Noise nuisance
DESCRIPTION:As part of our ongoing webinar series supporting social housing residents\, this session focuses on understanding and addressing noise nuisance. \nIn this webinar\, we’ll explore: \n\nThe different types of noise nuisance and how they are classified\nWhat your landlord’s responsibilities are and the tools they should be using to resolve noise complaints\nWhen landlords should take action directly and when they should be working with external partners like environmental health teams or the police\n\nWell be joined by Victoria King from the Housing Ombudsman\, who will share real examples of how landlords are handling noise complaints. She’ll highlight what good practice looks like and answer your questions about the Ombudsman’s role in supporting residents. \nThere will be plenty of time for questions\, discussion\, and for you to share your own experiences. \nClosed captions will be enabled for accessibility.
URL:https://www.fourmillionhomes.org/event/noise-nuisance/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb-1.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
LOCATION:https://www.fourmillionhomes.org/event/noise-nuisance/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250626T193000
DTEND;TZID=Europe/London:20250626T210000
DTSTAMP:20260517T090829
CREATED:20250612T150941Z
LAST-MODIFIED:20250628T092854Z
UID:10000135-1750966200-1750971600@www.fourmillionhomes.org
SUMMARY:The power of resident voice in social housing
DESCRIPTION:This webinar will look at why resident engagement and empowerment is essential in shaping the future of social housing. This isn’t just about policy\, its about people\, partnership\, and positive change.\n\nThe webinar will explore:\n\nwhy resident engagement matters\nwhat empowerment looks like\ntools for resident influence\nengagement as a two-way street\n\nYou’ll hear examples from a landlord on their approach to engagement and empowerment as well as a case study from a resident on what has worked well for their estate and community. There’ll be plenty of opportunity for questions and to share your experiences.\n\nClosed captions will be enabled.\n\nPlease note that to receive the link to join the session\, as well as any relevant documents\, you need to “Book a place” using the link below.  Just adding it to your calendar is not enough.
URL:https://www.fourmillionhomes.org/event/the-power-of-resident-voice-in-social-housing-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
LOCATION:https://www.fourmillionhomes.org/event/the-power-of-resident-voice-in-social-housing-evening/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250626T143000
DTEND;TZID=Europe/London:20250626T160000
DTSTAMP:20260517T090829
CREATED:20250612T150438Z
LAST-MODIFIED:20250627T152755Z
UID:10000134-1750948200-1750953600@www.fourmillionhomes.org
SUMMARY:The power of resident voice in social housing
DESCRIPTION:This webinar will look at why resident engagement and empowerment is essential in shaping the future of social housing. This isn’t just about policy\, its about people\, partnership\, and positive change.\n\nThe webinar will explore:\n\nwhy resident engagement matters\nwhat empowerment looks like\ntools for resident influence\nengagement as a two-way street\n\nYou’ll hear examples from a landlord on their approach to engagement and empowerment as well as a case study from a resident on what has worked well for their estate and community. There’ll be plenty of opportunity for questions and to share your experiences.\n\nClosed captions will be enabled.\n\nPlease note that to receive the link to join the session\, as well as any relevant documents\, you need to “Book a place” using the link below.  Just adding it to your calendar is not enough.
URL:https://www.fourmillionhomes.org/event/the-power-of-resident-voice-in-social-housing/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-webinars-thumb.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
LOCATION:https://www.fourmillionhomes.org/event/the-power-of-resident-voice-in-social-housing/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250605T150000
DTEND;TZID=Europe/London:20250605T160000
DTSTAMP:20260517T090829
CREATED:20250521T111525Z
LAST-MODIFIED:20250603T142636Z
UID:10000126-1749135600-1749139200@www.fourmillionhomes.org
SUMMARY:Four Million Homes – programme relaunch
DESCRIPTION:The Four Million Homes programme is about supporting positive change in social housing. We’re here to give residents the tools they need – free training\, guidance\, and information – about their rights and how to stand up for them. \nFunded by the Ministry of Housing\, Communities and Local Government\, the programme first launched in April 2023 for two years and has been extended for another year\, now running through to March 2026. \nIn this one-hour online session\, we’ll look back at what we’ve achieved so far and share our plans for the year ahead. You’ll find out how you can get involved and have the opportunity to ask any questions. Speakers to be announced \nThe webinar is open to all social housing residents\, staff and volunteers from social landlords\, and professionals working in the housing sector. \nClosed captions will be enabled
URL:https://www.fourmillionhomes.org/event/four-million-homes-programme-relaunch/
LOCATION:Online
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/four-million-homes-home-1.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250401T193000
DTEND;TZID=Europe/London:20250401T210000
DTSTAMP:20260517T090829
CREATED:20250312T145004Z
LAST-MODIFIED:20250313T175900Z
UID:10000123-1743535800-1743541200@www.fourmillionhomes.org
SUMMARY:Adaptations for disability\, ageing\, and health
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \n\nSocial housing landlords must clearly communicate to tenants and relevant organisations how they will assist tenants seeking housing adaptations and must co-operate with tenants\, appropriate local authority departments and other relevant organisations so that a housing adaptations service is available to tenants where appropriate. \nFor residents with different health conditions or disabilities\, there are often various different options\, based on what’s needed. This webinar will look at what happens if you need some help\, where you should start\, what some of the options and challenges might be and how the system could or should work better. \nWe’ll be joined by Paul Smith\, who’s the CEO of Foundations UK\, the national body for Disabled Facilities Grants and Home Improvement Agencies in England. There’ll be plenty of opportunity for discussion and your questions. \nSession open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/adaptations-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250401T143000
DTEND;TZID=Europe/London:20250401T160000
DTSTAMP:20260517T090829
CREATED:20250312T144752Z
LAST-MODIFIED:20250313T175925Z
UID:10000122-1743517800-1743523200@www.fourmillionhomes.org
SUMMARY:Adaptations for disability\, ageing\, and health
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \n\nSocial housing landlords must clearly communicate to tenants and relevant organisations how they will assist tenants seeking housing adaptations and must co-operate with tenants\, appropriate local authority departments and other relevant organisations so that a housing adaptations service is available to tenants where appropriate. \nFor residents with different health conditions or disabilities\, there are often various different options\, based on what’s needed. This webinar will look at what happens if you need some help\, where you should start\, what some of the options and challenges might be and how the system could or should work better. \nWe’ll be joined by Paul Smith\, who’s the CEO of Foundations UK\, the national body for Disabled Facilities Grants and Home Improvement Agencies in England. There’ll be plenty of opportunity for discussion and your questions. \nSession open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/adaptations/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250225T193000
DTEND;TZID=Europe/London:20250225T210000
DTSTAMP:20260517T090829
CREATED:20250130T173537Z
LAST-MODIFIED:20250131T130039Z
UID:10000121-1740511800-1740517200@www.fourmillionhomes.org
SUMMARY:Your personal data\, and your landlord
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \n\nThis webinar will support residents to understand:\n– the information a landlord should hold about them\, what they are allowed to do with this information and why\n– what policies landlords need to comply with in terms of data protection and privacy\n– how long landlords should keep data for\n– the difference between local authorities and Housing Associations in terms of how residents can access the information that landlords hold\nThere’ll be the opportunity for discussion and to ask questions.\n\n\nThis session is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/record-keeping-and-data-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250225T143000
DTEND;TZID=Europe/London:20250225T160000
DTSTAMP:20260517T090829
CREATED:20250130T171728Z
LAST-MODIFIED:20250131T130003Z
UID:10000120-1740493800-1740499200@www.fourmillionhomes.org
SUMMARY:Your personal data\, and your landlord
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \n\nThis webinar will support residents to understand:\n– the information a landlord should hold about them\, what they are allowed to do with this information and why\n– what policies landlords need to comply with in terms of data protection and privacy\n– how long landlords should keep data for\n– the difference between local authorities and Housing Associations in terms of how residents can access the information that landlords hold\nThere’ll be the opportunity for discussion and to ask questions.\n\n\nThis session is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/record-keeping-and-data/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250114T193000
DTEND;TZID=Europe/London:20250114T210000
DTSTAMP:20260517T090829
CREATED:20241217T150158Z
LAST-MODIFIED:20241218T141039Z
UID:10000119-1736883000-1736888400@www.fourmillionhomes.org
SUMMARY:Tenant Satisfaction Measures
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \n\n\n\nTenant Satisfaction Measures (TSMs) are a new way for social housing tenants to understand how their landlord is performing against key areas.\n\n\n\nThe TSMs are collected by landlords according to requirements set by the Regulator of Social Housing in the Transparency\, Influence and Accountability Standard. They include information from tenant surveys and are generated from management information held by landlords. They cover areas including repairs and maintenance\, complaints\, respectful and helpful engagement\, and building safety.\n\n\n\n\nThe TSMs are intended to help tenants see how their landlord is performing\, highlight to landlords areas where they might need improvement\, and provide information to the Regulator on how far landlords are meeting the outcomes of the new Consumer Standards.\n\n\n\nLandlords that own 1\,000 or more units of social housing are required to submit information about their TSM results to the Regulator. These have been published for the first time in November 2024.\n\n\n\nAt this webinar\, Fleur Prest-Stephens and Jack Smith from the Tenant Engagement Team at the Regulator of Social Housing will:\n\nShare the headlines from the first round of Tenant Satisfaction Measures\nTalk about how tenants can use this information to scrutinise their landlords and hold them to account\nShare how the Regulator will use this information to work with landlords to improve standards\n\nThere’ll be the opportunity for discussion and to ask questions.\n\n\nThis session is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/tenant-satisfaction-measures-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250114T143000
DTEND;TZID=Europe/London:20250114T160000
DTSTAMP:20260517T090829
CREATED:20241217T144549Z
LAST-MODIFIED:20250113T113453Z
UID:10000118-1736865000-1736870400@www.fourmillionhomes.org
SUMMARY:Tenant Satisfaction Measures
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \n\nTenant Satisfaction Measures (TSMs) are a new way for social housing tenants to understand how their landlord is performing against key areas.\n\nThe TSMs are collected by landlords according to requirements set by the Regulator of Social Housing in the Transparency\, Influence and Accountability Standard. They include information from tenant surveys and are generated from management information held by landlords. They cover areas including repairs and maintenance\, complaints\, respectful and helpful engagement\, and building safety.\n\nThe TSMs are intended to help tenants see how their landlord is performing\, highlight to landlords areas where they might need improvement\, and provide information to the Regulator on how far landlords are meeting the outcomes of the new Consumer Standards.\n\nLandlords that own 1\,000 or more units of social housing are required to submit information about their TSM results to the Regulator. These have been published for the first time in November 2024.\n\nAt this webinar\, Fleur Prest-Stephens and Jack Smith from the Tenant Engagement Team at the Regulator of Social Housing will:\n\nShare the headlines from the first round of Tenant Satisfaction Measures\nTalk about how tenants can use this information to scrutinise their landlords and hold them to account\nShare how the Regulator will use this information to work with landlords to improve standards\n\nThere’ll be the opportunity for discussion and to ask questions.\n\n\nThis session is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/tenant-satisfaction-measures/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241127T193000
DTEND;TZID=Europe/London:20241127T210000
DTSTAMP:20260517T090829
CREATED:20241016T124603Z
LAST-MODIFIED:20241016T124913Z
UID:10000117-1732735800-1732741200@www.fourmillionhomes.org
SUMMARY:Decent homes
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \nLandlords need to make sure that tenants’ homes meet and are maintained to current Decent Homes Standard and must take all reasonable step to ensure the health and safety of tenants in their homes.\n\nIn the afternoon webinar session\, the Decent Homes Standard team at the Ministry of Housing\, Communities and Local Government will be explaining what’s expected of landlords in terms of the decency and quality of their homes. This will include:\n· Housing quality and the standards that guide this\n· What the national picture looks like\n· Electrical safety and the housing health and safety rating system (HHRS)\n\nThe team can’t attend the evening session in person\, but we’ll show the video from the afternoon and host a discussion about this. We’re also looking at more speakers\, tbc.\n\nThis session is open to all social housing residents. Closed captions will be enabled.\n 
URL:https://www.fourmillionhomes.org/event/decent-homes-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241127T143000
DTEND;TZID=Europe/London:20241127T153000
DTSTAMP:20260517T090829
CREATED:20241016T124554Z
LAST-MODIFIED:20241126T162431Z
UID:10000116-1732717800-1732721400@www.fourmillionhomes.org
SUMMARY:Decent homes
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \nLandlords need to make sure that tenants’ homes meet and are maintained to current Decent Homes Standard and must take all reasonable step to ensure the health and safety of tenants in their homes.\n\nIn this session\, the Decent Homes Standard team at the Ministry of Housing\, Communities and Local Government will explain what’s expected of landlords in terms of the decency and quality of their homes. This will include:\n\n· Housing quality and the standards that guide this\n· What the national picture looks like\n· Electrical safety and the housing health and safety rating system (HHRS)\n\nThere’ll be the opportunity for discussion and to ask questions.\n\nThis session is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/decent-homes-afternoon/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241118T193000
DTEND;TZID=Europe/London:20241118T210000
DTSTAMP:20260517T090829
CREATED:20241016T123407Z
LAST-MODIFIED:20241113T144743Z
UID:10000115-1731958200-1731963600@www.fourmillionhomes.org
SUMMARY:Shared owners
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \nThis webinar is aimed specifically at shared owners: your rights; what processes are available if those rights aren’t upheld; as well as what good practice looks like. \nJudge Tim Powell from the First Tier Property Tribunal will talk about service charges\, and explain the Tribunal process around service charge cases\, using examples from recent decisions to demonstrate how the Tribunal deals with such cases. \nThere’ll be plenty of opportunity for discussion and for your questions. \nClosed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/shared-owners-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241118T143000
DTEND;TZID=Europe/London:20241118T160000
DTSTAMP:20260517T090829
CREATED:20241016T123224Z
LAST-MODIFIED:20241113T144653Z
UID:10000114-1731940200-1731945600@www.fourmillionhomes.org
SUMMARY:Shared owners
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords. \nThis webinar is aimed specifically at shared owners: your rights; what processes are available if those rights aren’t upheld; as well as what good practice looks like. \nJudge Tim Powell from the First Tier Property Tribunal will talk about service charges\, and explain the Tribunal process around service charge cases\, using examples from recent decisions to demonstrate how the Tribunal deals with such cases. \nThere’ll be plenty of opportunity for discussion and for your questions. \nClosed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/shared-owners-afternoon/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241022T193000
DTEND;TZID=Europe/London:20241022T210000
DTSTAMP:20260517T090829
CREATED:20240930T114245Z
LAST-MODIFIED:20240930T120422Z
UID:10000105-1729625400-1729630800@www.fourmillionhomes.org
SUMMARY:Repairs
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords.\nYou have the right to an effective\, efficient and timely repairs and maintenance service and there are timescales that your landlord needs to respond to certain issues in\, based on how serious they are. \nThis webinar will cover: \n– how you know what repairs your landlords are responsible for\n– what counts as a repair priority and how quickly your landlord should be responding to things that need fixing\n– what to do if your landlord isn’t doing what they should be\n– the rise in complaints around disrepair and what’s being done about it\n– what a good repairs service looks like \nSpeakers to be confirmed. There’ll be lots of opportunity for your questions and for discussion. \nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/repairs-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241022T143000
DTEND;TZID=Europe/London:20241022T160000
DTSTAMP:20260517T090829
CREATED:20240930T111115Z
LAST-MODIFIED:20240930T120145Z
UID:10000104-1729607400-1729612800@www.fourmillionhomes.org
SUMMARY:Repairs
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords.\nYou have the right to an effective\, efficient and timely repairs and maintenance service and there are timescales that your landlord needs to respond to certain issues in\, based on how serious they are. \nThis webinar will cover: \n– how you know what repairs your landlords are responsible for\n– what counts as a repair priority and how quickly your landlord should be responding to things that need fixing\n– what to do if your landlord isn’t doing what they should be\n– the rise in complaints around disrepair and what’s being done about it\n– what a good repairs service looks like \nSpeakers to be confirmed. There’ll be lots of opportunity for your questions and for discussion. \nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/repairs-afternoon/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240910T193000
DTEND;TZID=Europe/London:20240910T210000
DTSTAMP:20260517T090829
CREATED:20240822T130536Z
LAST-MODIFIED:20240903T113043Z
UID:10000102-1725996600-1726002000@www.fourmillionhomes.org
SUMMARY:How to get people involved
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords.\n“Nobody seems bothered”\, “we only get a few people coming along to meetings”… \nOne of the things that often comes up in Four Million Homes sessions is to how to get other people involved: whether it’s about finding out and organising around a shared issue you’re facing with your landlord\, or about engaging more people in your resident group or association. \nRyan Shelswell\, Customer Voice Lead from Cobalt Housing in Liverpool\, alongside involved tenants Leah Stevens and Julie Hoyle\, will deliver a presentation on how Cobalt Housing approach tenant involvement; both formally and informally at a neighbourhood level. \nPaul Kelly\, CCH Associate\, will deliver a talk around the CCH Active Engagement strategy and how to explore different routes to engage tenants and how to measure success. \nAs always\, there’ll be plenty of opportunity to ask questions and for discussion. \nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/involvement-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240910T143000
DTEND;TZID=Europe/London:20240910T160000
DTSTAMP:20260517T090829
CREATED:20240822T104951Z
LAST-MODIFIED:20240903T113909Z
UID:10000101-1725978600-1725984000@www.fourmillionhomes.org
SUMMARY:How to get people involved
DESCRIPTION:Part of a series of monthly webinars to help social housing residents understand their rights\, how to stand up for them\, and how to get better treatment and services from landlords.\n“Nobody seems bothered”\, “we only get a few people coming along to meetings”… \nOne of the things that often comes up in Four Million Homes sessions is to how to get other people involved: whether it’s about finding out and organising around a shared issue you’re facing with your landlord\, or about engaging more people in your resident group or association. \nRyan Shelswell\, Customer Voice Lead from Cobalt Housing in Liverpool\, alongside involved tenants Leah Stevens and Julie Hoyle\, will deliver a presentation on how Cobalt Housing approach tenant involvement; both formally and informally at a neighbourhood level. \nPaul Kelly\, CCH Associate\, will deliver a talk around the CCH Active Engagement strategy and how to explore different routes to engage tenants and how to measure success. \nAs always\, there’ll be plenty of opportunity to ask questions and for discussion. \nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/involvement-afternoon/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240731T193000
DTEND;TZID=Europe/London:20240731T210000
DTSTAMP:20260517T090829
CREATED:20240717T144139Z
LAST-MODIFIED:20240718T102917Z
UID:10000099-1722454200-1722459600@www.fourmillionhomes.org
SUMMARY:Scrutinising your landlord's performance
DESCRIPTION:Scrutiny is a way for residents to examine decisions\, policies and actions that affect their home in order to hold their landlords to account and improve services. \nIn this webinar\, we’ll look more closely at how scrutiny works in practice. Kai Jackson\, chair of the scrutiny panel at Black Country Housing Group (BCHG)\, will share her experiences of being involved in scrutiny – successes\, challenges and how to overcome them – as well as the transformation that happened in BCHG because of a strong scrutiny panel and a change in  the leadership team. And Caritas Charles\, Policy and Insight Manager at TPAS England\, will talk about why scrutiny is so important in terms of the new consumer standards. \nAs always there’ll be plenty of opportunity to ask questions and for discussion. \nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/scrutiny-afternoon-evening/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240731T143000
DTEND;TZID=Europe/London:20240731T160000
DTSTAMP:20260517T090829
CREATED:20240717T140721Z
LAST-MODIFIED:20240717T144128Z
UID:10000098-1722436200-1722441600@www.fourmillionhomes.org
SUMMARY:Scrutinising your landlord's performance
DESCRIPTION:Scrutiny is a way for residents to examine decisions\, policies and actions that affect their home in order to hold their landlords to account and improve services. \nIn this webinar\, we’ll look more closely at how scrutiny works in practice. Kai Jackson\, chair of the scrutiny panel at Black Country Housing Group (BCHG)\, will share her experiences of being involved in scrutiny – successes\, challenges and how to overcome them – as well as the transformation that happened in BCHG because of a strong scrutiny panel and a change in  the leadership team. And Caritas Charles\, Policy and Insight Manager at TPAS England\, will talk about why scrutiny is so important in terms of the new consumer standards. \nAs always there’ll be plenty of opportunity to ask questions and for discussion. \nSession is open to all social housing residents. Closed captions will be enabled.
URL:https://www.fourmillionhomes.org/event/scrutiny-afternoon/
CATEGORIES:Live webinars
ATTACH;FMTTYPE=image/png:https://www.fourmillionhomes.org/wp-content/uploads/2023/04/launch-livestream.png
ORGANIZER;CN="FourMillionHomes":MAILTO:events@fourmillionhomes.org
END:VEVENT
END:VCALENDAR